We stayed in the bunkhouse. The room was extremely small. The queen bed basically took up the whole room. No bedside outlets or smart tv. The walls are so thin we could hear the people next to us all night. For the price, we didn’t think this stay was worth it.
Lauren
2025 年 2 月入住 1 晚
10/10 超赞
Jeffrey
2025 年 1 月 5 日
满意:住宿条件和设施,员工和服务
Stayed at this property numerous times over the years. They’ve made wonderful updates and it truly feels like a mountain lodge with an amazing bar and gorgeous seating area. The restaurant was closed so we didn’t get to try it. Would highly recommend it to anyone wanting a quiet escape to a truly charming inn.
Jeffrey
2025 年 1 月入住 1 晚
8/10 还可以
MELINDA
与配偶出行
2025 年 1 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unfortunately this was our second stay at HMH in the past 12mos and each time we were greeted with a surprise. We want so much to LOVE this property but unfortunately feel it is quite overpriced considering the lack of attention to detail and disclosure.
Positives - Bed and linens were cozy, comfortable and clean. The fireplace was roaring and lobby warm.
Cons - This visit we were "surprised" by learning the restaurant was closed for 2 weeks. We prefer the convenience of an all in one property and typically at a boutique style hotel we plan to take in ALL amenities disclosed. I did go back to the website and drilled down on the restaurant tab to find a small print disclosure of this. Unfortunately this was not disclosed on the hotel main website tab when I attempted to book directly, nor expedia as an amenity that was not available. While the HMH is charming in style they lack in attention to detail and these types of disclosures.
Our room was in the bunkhouse and was rather chilly and drafty. The hair dryer was extremely dated and only blew cold air to which I shared with the front desk staff. The trash can had not been emptied and there was only one tiny trash receptacle available in the room. The front porch was quite scattered with firewood and exterior somewhat neglected.
We will try other lodging options next time in Highlands but still love the coziness of the Ruffed Grouse onsite restaurant and will return for dining only in the future.
MELINDA
2025 年 1 月入住 1 晚
10/10 超赞
Brittany
与配偶出行
2024 年 12 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best days that I’ve ever had! This charming mountain getaway feels like you’re walking through a Hallmark town. Would highly recommend this to anyone that is looking for a charming fall getaway.
Brittany
2024 年 9 月入住 3 晚
10/10 超赞
Donald
与家人出行
2024 年 11 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
A few things inside unit needed fixed. Definitely need a larger trash can.
Donald
2024 年 11 月入住 3 晚
6/10 一般
Linda
与家人出行
2024 年 11 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Great location but tight quarters.
Bunk house room and bathroom extremely small. Mattress was extremely soft. Wall unit extremely noisy.
Linda
2024 年 11 月入住 2 晚
10/10 超赞
Joe
2024 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Location, it quiet and close to restaurants I liked the way things were in walking distance and was able to enjoy the culture and different shops and eateries. I would recommend it to everyone as a great weekend getaway.
Joe
2024 年 11 月入住 3 晚
10/10 超赞
Richard
与家人出行, 带宠物出行
2024 年 11 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We travel with our dogs and they made the stay easy and enjoyable for us and our pets. Will definitely stay again.
Richard
2024 年 11 月入住 1 晚
10/10 超赞
Kelsey
与配偶出行
2024 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful property in such a great location! The rooms were on the smaller side but so beautiful & cozy, and honestly we wanted to spend most of our time on the first floor by the fire or outside enjoying a glass of wine!
Kelsey
2024 年 10 月入住 3 晚
10/10 超赞
CHARLES,Decatur
与配偶出行
2024 年 11 月 1 日
满意:住宿条件和设施,员工和服务
No thanks.
CHARLES
2024 年 10 月入住 1 晚
10/10 超赞
Teresa
2024 年 10 月 31 日
Teresa
2024 年 10 月入住 1 晚
10/10 超赞
Xi
2024 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Xi
2024 年 10 月入住 1 晚
8/10 还可以
Jody
与配偶出行
2024 年 10 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to downtown, easy to walk to dining. Only thing the rooms need are bigger garbage can(s) and USB ports for charging. Staff was wonderful, Delores, Jane, Suzanne and Sherry the manager. All helpful and friendly. Oh Yea, need to get the propane tank filled for the outdoor fire pit.
Jody
2024 年 10 月入住 2 晚
6/10 一般
Bridget
2024 年 10 月 8 日
满意:客房舒适度,清洁度
HMH is good, bunk house not great!
Our stay was a lot of fun in highlands, NC. Overall the HMH is good, beautifully decorated and cozy. The negatives were that the hotel bar was closed every night we were there. Also the bunk house is very loud. You can hear other guests and noises outside very easily. Also they definitely lean into the vintage decor, however we had a dresser that was missing 3 knobs so you couldn’t utilize the drawers. There were also sconces on the wall that were loose and falling out of the wall.
Bridget
2024 年 10 月入住 2 晚
4/10 很差
paul
与家人出行
2024 年 10 月 6 日
不满意:客房舒适度,住宿条件和设施
Rooms to small, limited closet space, small bathroom, difficult to set the room temp..overpriced on weekends
paul
2024 年 10 月入住 2 晚
2/10 糟糕
Audrey
与配偶出行
2024 年 10 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Audrey
2024 年 9 月入住 2 晚
2/10 糟糕
Margaret,Sebastian
2024 年 10 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施
They wouldn’t let me stay because they have no power/water
Margaret
2024 年 9 月入住 1 晚
10/10 超赞
Trever
2024 年 10 月 1 日
满意:清洁度
Trever
2024 年 9 月入住 1 晚
8/10 还可以
Robert
2024 年 9 月 30 日
Robert
2024 年 9 月入住 1 晚
10/10 超赞
David
2024 年 9 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
David
2024 年 9 月入住 2 晚
8/10 还可以
Heather
与配偶出行
2024 年 9 月 3 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
We stayed for 3 nights, would have given 5 stars but the restaurant and bar were closed for our entire stay, “staffing issues”. Kind of inconvenient, but there are options within walking distance.
Heather
2024 年 8 月入住 3 晚
10/10 超赞
David
与家人出行, 带宠物出行
2024 年 8 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bunkhouse was rustic but comfy. Perfect place for our puppy’s first hotel stay. Very quiet. Walked to all the restaurants and shops.
David
2024 年 8 月入住 2 晚
10/10 超赞
真实旅客
2024 年 8 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxed rustic elegance
A wonderful stay. Loved the cozy, rustic charm, though it was a little too luxurious to really be called rustic. Also had a delicious dinner at the Ruffed Grouse, part of the hotel.
真实旅客
2024 年 8 月入住 1 晚
4/10 很差
Kent
与家人出行
2024 年 8 月 28 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Location of the hotel was excellent and convenient. It was the tiniest hotel room I’ve been in since the UK. Bed was okay. AC was awful, loud, and constantly recycling until I set it to 62. One of the worst rooms ever. It should have been a $50 room except for its location.