“We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place.”
“No wifi inside the room! How come?
No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking!
”
"Great location which is just a few mins from Nagano JR station, with lots of various kind of restaurant and convenient stores. Also nice natural hot spring public bath. "