霍尔克劳斯度假短租

“We were really happy with our stay. The accommodation was very spacious - perfect for our family. Everything was nice and clean. Plenty of parking outside and it is located close to shops and places to eat. Great communication from the owner. Would definitely recommend and stay there again when we are up North!”

“After booking, the property emailed me a suspicious link asking for an additional damage waiver fee to be paid online. Alternatively, they offer a refundable deposit... plus a non-refundable admin fee. Hotels.com explicitly tell you not to pay any additional money via online forms as it is a very common scam. The property does not allow you to stay unless you pay via their online form. This leaves you either at risk of being a scam victim by paying the additional secret fee, or without a place……

“Check in was a disaster. They didn't communicate through email any check in instructions, they use an App that I don't have or use. Once we cleared that up it took almost an hour from the time I got the the property to figure out their demands to get an expensive deposit made until I could get a code to get into the place. The management company the owner uses for check in is a disaster. Poor customer service, didn't respond to most emails. The place itself is small and basic which is fine.……

“Myself and my family have just arrived home from a 5 day break at The Coach House! It had everything we could have possibly wanted and more! Location was perfect for exploring and visiting Alton towers! Thanks to Karl for a seamless check in! So friendly and everything was 5 star perfect - thanks we will be back! ”

“I stayed in the Chatsworth Ensuite room while away on business and it was such a refreshing change from a tired, soulless room in a hotel chain. The bathroom is beautiful and I left disappointed I couldn't stay longer to make use of the enormous bathtub. Homely touches like candles and real milk for a coffee means I hope this room will be available next time I travel. Clear instructions are provided ahead of your arrival for a seamless check in. To top it off, it was a fraction of the price of……

“Really impressed with the space. Lovely garden as well as the property. Location is great right next to Ilam Park, we went for several hikes direct from the property”

“We had spotted this cottage on previous walks on visits to the area and wanted to try it. Very well appointed and comfortable cottage in a lovely area. We will definitely come again. One minor suggestion would be that property gets a larger frying pan as the one provided is quite small (or you could take one along with you!) ”

“Some families with kids were noisy ”