The location is great. Room with ocean view. Pool area is beautiful with a great view too, live music every night. All the staff are INCREDIBLE, very helpful, always trying to help, rooms are cleaned daily (including changing bed linen). Sounds perfect
BUT 1. in my opinion the carpets in the rooms and corridors look terrible, they probably specially chose the print so that stains would not be visible, they really spoil the overall look of the hotel.
2. some furniture in the room looks outdated and some parts in the bathroom were broken. There was also no extractor fan.
These points, although not pleasant, are not critical.
But I was SHOCKED when I opened the fridge and saw huge cockroaches! Then I found them in the dresser.
I have no complaints about the staff, as they were top notch, but about the management...