They were in the middle of renovating each suites. Our room you can tell was just done. The paint was not even at all, you can see the markings on the wall. The carpet felt like it’s outdated and dirty and smelled too. I wasn’t comfortable walking around on my feet. I ended up using my outdoor shoes when I walk around. The washroom was clean, then again you can see that it’s not quite new. They did provide toiletries like soap, shampoo and lotion which was great. The TV and the remote seems to have a delay and the dvd player keeps opening and closing on its own. Housekeeping came two to three times throughout our stay. They tidied up the beds, cleaned and hopefully wiped the counter sink. Don’t think they vacuumed the carpet also it had stains. During our last day, we had housekeeping come the night before but saw that sheets have some stains on it. Honestly though we just used the hotel to sleep and shower as we were always on the move also it was the cheapest and now I know why. The staff were great though super friendly. Would I book again? Maybe once they’re fully done renovating the whole building but by then I’m sure they’ll increase the price. I like the place and balconies as it’s close to everything! Overall it was an ok stay. But thank you aqua palms for having us!
Jennifer
2025 年 4 月入住 7 晚
10/10 超赞
Tanzeela
与配偶出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a very enjoyable stay, and loved how centrally located the Aqua Palms Waikiki is to the nearby beach, shopping, and dining options. We were able to walk everywhere which was very convenient! There was an issue with the safe in our original room and Lindsay at the front desk went above and beyond to help us sort out a move to a different room, which ended up being more spacious and had an even better view! Mahalo to all of the staff here who were friendly and very attentive. We would definitely stay here again!
Tanzeela
2025 年 4 月入住 5 晚
10/10 超赞
crystal
2025 年 5 月 4 日
满意:员工和服务,清洁度
The staff were so friendly, professional and kind. The properttt os right across the street from Hilton Waikiki Village and beach. Down the road is the army museum and downtown Waikiki. Everything is in walki g distance. I felt safe at the hotel. You're right on the main road, depending on where your room is lo ated it may be a bit loud. I slept just fine. Because of the staff, I will always come back to Aqua Palms. The price was great too.
Nous avons apprécié la propreté de l’endroit et le fait qu’il est situé près des attractions principales!
Caroline
2025 年 4 月入住 2 晚
10/10 超赞
Twyla
2025 年 5 月 3 日
The perfect spot. Walking distance to the beach!
Twyla
2025 年 3 月入住 3 晚
8/10 还可以
James
与家人及幼儿出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施
Overall a good stay and good value for money. We did have a number of issues during our stay which could/should have been avoided:
*All the lifts broke down for hours one day which meant everyone had to carry all their stuff up and down 14 flights of stairs.
*We had 4 people staying in our room but only 2 towels, we asked for 2 more and then the room got cleaned and only left us with 2 towels again.
*The shampoo and body wash was left empty after being cleaned so we had none the last 2 days
* The safe was locked open when we arrived, this should be checked when cleaning the room for the next guest
James
2025 年 4 月入住 4 晚
8/10 还可以
??
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I am very satisfied the stay at this hotel.
??
2025 年 4 月入住 3 晚
8/10 还可以
Francisco
与家人出行
2025 年 4 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Hotel is very convenient and very close to all establishments specially to the beach. I wanna stay again there is our next vacation. Highly recommended