The staff were kind and amazing. Made the stay and the check in and out process so easy. The hotel is in an amazing spot in Waikiki. Less than a ten minute walk to Waikiki beach and other shopping stores and restaurants. I would definitely recommend to anyone looking to stay in Waikiki. They also offer a variety of amenities like a clean pool, gym, washing machine and dryer, towels, beach chairs, umbrellas, and free snacks!