We loved our entire stay at the Outrigger! It was our first time in Hawaii and had a ball. The staff made us feel welcome and the facilities were awesome. Our only "critique" would be regarding the concierge. Whenever we inquired about things, the answer was always to use the Outriggers "activities". While I understand that you are there to promote your facility, you are also there to accommodate your guests. It seemed like there were other options that could have been recommended, but all the options we were given for things benefitted the Outrigger. Sometimes, that means referring your guests to what helps them the most, even if that isn't your company's business. Other than that, we loved our stay and will be back. We totally recommend the Outrigger!