Restaurant staff were really friendly. Drinks on the patio with that view was special. Food was just ok.
Stephen
2025 年 4 月入住 1 晚
10/10 超赞
James
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is superb. The staff and facilities are wonderful, and the views from the hotel across the lake are truly awesome.
James
2025 年 4 月入住 7 晚
8/10 还可以
真实旅客
商务旅客
2025 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 2 月入住 1 晚
10/10 超赞
TRACEY
团体旅客
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing place
Fabulous hotel with views of Vierwaldsaresee.
The staff are amazing!!
Rooms clean and well equipped.
Food is excellent.
Hot tub overlooking the lake is lovely.
Bus to Luzern from outside hotel takes 20 mins
TRACEY
2025 年 1 月入住 1 晚
10/10 超赞
Mark
与配偶出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the Seehotel Kastanienbaum between 28/12 2024 - 1/1 2025. Upon arrival the greeting was very friendly (and in perfect English). We were given details of the hotel, breakfast times, amenities such as Hot Tub and Sauna Boat for hire etc. We were also given a FREE bus pass for the duration of our stay. The bus service to and from Lucerne was regular and only 20 mins, the bus stop is literally 30 seconds from leaving the reception of the hotel. We used the bus every day. The room was spacious, a big bed, it was very warm and the bathroom had a great super-powerful shower. On the first night we had a cheese fondue in the private huts they have at the back of the hotel. It was great fun eating out zero degrees. We were kept warm by heated seat cushions and plenty of blankets. The only negative was it was foggy and the lake view we booked wasn’t there, obviously not the hotel’s fault. A nice touch was a Happy New Year card in our room on the 31st Dec and some biscuits and Konfi when we checked out.
Mark
2024 年 12 月入住 4 晚
10/10 超赞
Laura
2025 年 1 月 4 日
Laura
2024 年 12 月入住 2 晚
10/10 超赞
Evgeny
商务旅客
2024 年 11 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sehr gut
Evgeny
2024 年 11 月入住 1 晚
10/10 超赞
Samwel
2024 年 11 月 7 日
Samwel
2024 年 10 月入住 3 晚
10/10 超赞
Lisa
团体旅客
2024 年 10 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Andre at the front desk was amazing!!! He went above and beyond to help me with a problem I encountered with a package I had sent previously from Italy to the USA. I do appreciate the time he spent to fix it all up!!
Lisa
2024 年 10 月入住 3 晚
8/10 还可以
Michael
2024 年 10 月 20 日
满意:清洁度、员工和服务、客房舒适度
schöne Umgebung für eine Auszeit
Zu unserem Jahrestag haben wir uns ein Wochenende in diesem Hotel gegönnt. Toll war der Zugang zum See mit Bademöglichkeit. Die Sauna war mittelmässig.
Michael
2024 年 8 月入住 2 晚
8/10 还可以
Arthur
2024 年 9 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent and friendly staff made us welcome and offered a change to a lakeside view. The lighting in the bedroom was dim except at the desk - we would liked to have had more conventional lighting. The double bed was comfortable but we also struggled to accommodate two large duvets on the bed, ending up laying on one end to anchor it.
Arthur
2024 年 9 月入住 7 晚
10/10 超赞
Kurt
与家人出行
2024 年 9 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
excellent view great breakfast excellent dinner about 20 min by car to lucerne
Kurt
2024 年 9 月入住 1 晚
10/10 超赞
Yuval
2024 年 9 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
What a view.... Best wakeup, great hotel!!!
Yuval
2024 年 9 月入住 1 晚
10/10 超赞
Osama
2024 年 9 月 12 日
Osama
2024 年 8 月入住 3 晚
10/10 超赞
VAHAN
与配偶出行
2024 年 9 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great view of the lake
VAHAN
2024 年 9 月入住 4 晚
10/10 超赞
ahmad
2024 年 8 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Switzerland break
We stayed in a room facing the lake. Very beautiful.
ahmad
2024 年 8 月入住 2 晚
10/10 超赞
真实旅客
2024 年 8 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 8 月入住 2 晚
10/10 超赞
DOGAN
与配偶出行
2024 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr schönes Hotel mit wunderbarem Ausblick.
DOGAN
2024 年 7 月入住 2 晚
10/10 超赞
Mudassar
2024 年 6 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful!!
Mudassar
2024 年 6 月入住 1 晚
10/10 超赞
CYRUS
与配偶出行
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wow! Just the place to stay if visiting Lucern - transportation to and from city is complimentary. The hotel is on the water and has all the facilities. The hospitality is top notch. What made our stay totally memorable is our interaction with Vanessa at the front desk. Any company would be so fortunate to have an employee like Vanessa. We loved out stay.
CYRUS
10/10 超赞
Lama
与家人出行
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful facility with access to the lake. Spa area is amazing. Bus stop across from the hotel takes you everywhere easily.
Lama
2024 年 6 月入住 3 晚
10/10 超赞
Monica
与家人出行
2024 年 6 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a perfect hotel on the lake
The hotel was beautiful and in a picture perfect spot on Lake Lucerne. The service was perfection. Vanessa welcomed us and helped us learn more about the city so we could orient ourselves. We are so appreciative of their attention to detail to make your stay not just comfortable, but memorable.
Monica
2024 年 6 月入住 2 晚
10/10 超赞
Roisin,Derby
与家人出行
2024 年 6 月 4 日
满意:员工和服务、服务设施、住宿条件和设施
This hotel was absolutely beautiful. Only 10 minutes from downtown Lucern.