The power in the hotel was out for 12 hours. 12am to 12pm. It was hot, noisy, dogs barking. Terrible experience especially for the room rate that's charged. I feel like I should be given some kind of compensation for this awful experience. I will not be staying there again.
David
2025 年 5 月入住 2 晚
10/10 超赞
Nanne
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet. Very clean and friendly. Outside, on the property was great and relaxing overlooking the lake.
Nanne
2025 年 5 月入住 1 晚
10/10 超赞
kathleen
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view and rooms. Billy at front desk was exceptional
kathleen
2025 年 5 月入住 1 晚
8/10 还可以
Julie
2025 年 5 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Staff not very friendly
Julie
2025 年 5 月入住 1 晚
8/10 还可以
Stefan
与家人出行, 商务旅客
2025 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Food was expensive and so so, but I didn’t expect anything else. Hotel is clean and in a good location.
Stefan
2025 年 4 月入住 1 晚
6/10 一般
karen
2025 年 4 月 29 日
不满意:住宿条件和设施
karen
2025 年 4 月入住 2 晚
8/10 还可以
Steve
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and update - pool area was outstanding
Steve
2025 年 4 月入住 2 晚
8/10 还可以
Tara
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Tara
2025 年 3 月入住 5 晚
10/10 超赞
Alex,Lonoke
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Alex
2025 年 4 月入住 1 晚
10/10 超赞
Brannon
2025 年 4 月 13 日
Brannon
2025 年 4 月入住 2 晚
10/10 超赞
Anthony,Houston
与配偶出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This the most beautiful and modern Hotel in Hot Springs!
Not to mention it is right next to the Lake !
Our room was facing theblake so we had one of the best views..
Service was grand, specially with their great trademark cookies!!
Anthony
2025 年 4 月入住 3 晚
10/10 超赞
Ginger
与家人出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at the Double Tree made our stay even more pleasant than it already was!
Ginger
2025 年 3 月入住 1 晚
10/10 超赞
Barbara
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Barbara
2025 年 3 月入住 3 晚
10/10 超赞
Jennifer
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Room nice, front desk and bartenders great.
Jennifer
2025 年 3 月入住 3 晚
8/10 还可以
Sam
与配偶出行
2025 年 3 月 29 日
满意:服务设施
Breakfast staff are weak and understaffed. Two das in a row there was no coffee. Had to tell the staff it needed refilled. Night staff at the bar are completely different. They were amazing.
Sam
2025 年 3 月入住 4 晚
10/10 超赞
Nasim
2025 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Nasim
2025 年 3 月入住 1 晚
6/10 一般
Raspberry
与家人出行
2025 年 3 月 27 日
满意:员工和服务,清洁度
I did not like being put in a room without a working telephone, very inconvenient especially if the plan was to indulge in room service. I was offered a move but my family seriously did not want to carry our luggage around again. We were told someone would come fix or replace the phone, but that never happened. It was an average stay and I've visited this property several times within the last calendar year and it was much better than this experience.