The room was very clean. When it comes to the service it was not good. There was not enough help with the breakfast.
Jerry
2025 年 5 月入住 2 晚
6/10
Each staff person we interacted with was great. However, we were 4 in a room but no sheets or pillows for the pull out couch. SInce the reservation was for 4 you would think the room would have been prepared properly. Had to call twice before anyone came. When we called it is an automated system only, not a real human. Breakfast was very busy but not enough staff to keep up with the demand. No milk for cereal, various food trays empty. Like many places these days it lacked adequate staffing. We have stayed here several times over the last few years but not sure I would go back.
Terry
2025 年 5 月入住 1 晚
10/10
Love the new upgrades. Its very beautiful and warming
Earl
2025 年 5 月入住 3 晚
10/10
Near attractions
Thelma
2025 年 5 月入住 3 晚
10/10
This is a super nice hotel with exceptional staff! The rooms we spotless, the breakfast was really well done, great coffee everything was perfect. Thank you.
It’s also a very sh-rt walk to central ave district and the bath house row, great shopping
Jeffrey
2025 年 5 月入住 1 晚
8/10
We love staying at this hotel. It was being remodeled while we stayed so there was more noise.
The lady maki this time
Terri
2025 年 5 月入住 2 晚
10/10
bathroom needs repaired no hot water dirty tub
wendy
2025 年 5 月入住 1 晚
10/10
The woman at the front desk the night of 05/19/25 was extremely kind, considerate and informative. She provided perfect service.
Justin
2025 年 5 月入住 1 晚
10/10
Great customer service
DR. JOSEPH R.
2025 年 5 月入住 1 晚
10/10
Nice, they are currently Renovating the area but still nice none the less
Scarlet
2025 年 5 月入住 1 晚
6/10
The construction made everything not optimum. And then towels at the pool kept on running out and was not refilled at all.
Sirish
2025 年 5 月入住 2 晚
10/10
Dog had good time.
David
2025 年 5 月入住 1 晚
6/10
This property was being renovated however it wasn’t the usual experience I’ve come to expect from an Embassy Suites . The breakfast on Mother’s Day was chaotic. The wait for coffee or water was 35 minutes. Dirty dishes were on most tables. It was clear there wasn’t enough staff. We stayed 2 nights and our room wasn’t serviced. On the plus side the staff was very friendly.
Lisa
2025 年 5 月入住 2 晚
8/10
Nicely updated. Rooms are fantastic and roomy.
Carrie
2025 年 5 月入住 1 晚
10/10
Nice property, some construction go
Ronnie
2025 年 4 月入住 1 晚
8/10
Inconvenience of remodeling, and restaurant was very slow for dinner, BUT, overall it was good. I would stay there again.
Glenn
2025 年 4 月入住 1 晚
2/10
The hotel was undergoing extensive renovations upon our arrival. Check in line was long and chaotic. The staff checking in was not very friendly. After we finally checked in we learned that the fitness center was closed but the pool was open. However, it definitely needed some attention as dirty towels were all around. Made to order breakfast was ok but seating was chaotic due to renovations.
Veronica
2025 年 4 月入住 2 晚
2/10
Donielle
2025 年 3 月入住 1 晚
8/10
Penny
2025 年 4 月入住 1 晚
4/10
Under construction - should have been told!
Robert
2025 年 2 月入住 2 晚
2/10
The property was under construction: noise and dust everywhere.
Klodia
2025 年 3 月入住 6 晚
10/10
Don
2025 年 3 月入住 1 晚
2/10
This property was under complete renovation. It was dusty and loud. They weren’t ready for check in and sent us to a food area to wait where there leaks being caught with trash cans and the power was unknowingly shut off to the kitchen as they tried to start getting ready for the snack service. Then as we were checking in, we were informed that there wouldn’t be water for the entire business day of the first day of our stay. Most of all that I was disappointed in was the management coming in and out telling the front people the news about the water and avoiding the customers and unwilling to help with the lines and complaints. We canceled our stay and found somewhere else, which the front person did help me do since Wi-Fi was not good with the construction.
Amber
2025 年 3 月入住 3 晚
6/10
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Emily
2025 年 3 月入住 2 晚
6/10
Understand that renovation was going on (4 months into it), but we did not know before booking and showing up. If you are going to be open during, should still staff appropriately to keep the area clean. Elevators always had trash in them. Our room was clean and had very nice bathroom and bed and storage. Towel exchange should have occurred daily, but instead we had to call and they showed half the time. Breakfast and happy hour short of workers and ran out of food often. Food usually replenished but time to do that varied. Parking shortage, but free across the street.