2/10 糟糕
真实旅客
与家人及幼儿出行, 与家人出行
2019 年 7 月 23 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
When we arrived, there was another group in residence at the facility. I called the number listed in my reservation, and the lady told me that she didn't have us on her calendar, that Expedia had never contacted her. She added that she had other properties that would satisfy the 10 people who had driven from Austin and were sitting in cars the rain. The house that she gave us did have enough beds and a kitchen, but the carpet was filthy, and the house smelled badly, probably as a result of the stagnant fish tank in the living room. Except for one, the bathrooms were in poor shape with drains that din't work and hair. There were cigarette butts on the deck outside. She charged the same money as for the home we thought we were getting. This was definitely a case of overcharging for the quality of the facility.
真实旅客
2019 年 7 月入住 1 晚