2/10 糟糕
Jessie S.
2025 年 8 月 4 日
不满意：清洁度
Property was very disappointing. The instructions for check in and parking were incorrect. I was told to text a number to pick up the keys for the unit. I texted around noon the day of asking if I could check in early. I didn’t hear back so I tried again at 3:30 to inform the host I was on the way and called her but there was no answer and I was unable to leave a voicemail. I was told to use a code for free parking, but on the site there was nowhere to put a code. I reached out to the host via the site and I was informed of the door code and was told which spot to park in. When I entered the unit, I went to use the bathroom and found only one towel, partially filled soap and body wash containers and NO toilet paper. I also saw hairs in the sink, shower, and on the toilet. I had driven 3 hours and needed to get ready for dinner that evening, so I was beyond frustrated to find the VRBO in unsatisfactory conditions. I contacted the host again and informed him of the situation and he told me that the maid was doing laundry but was coming back soon. Nearly THREE HOURS went by and she finally came back with newly purchased (NOT freshly washed) towels and only one roll of toilet paper so we had to buy more. Later, I noticed the property also has a roach infestation. There were baby cockroaches in the trash can in the kitchen and they didn’t have extra trash bags. I am surprised this place has so many positive reviews but it must be under new management now. Would not recommend.
Jessie S.
2025 年 8 月入住 3 晚