The check in was quick and easy and the staff was super friendly!
jennifer
2025 年 1 月入住 1 晚
10/10 超赞
Charles R
商务旅客
2024 年 11 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Happiness is everything
Charles R
2024 年 11 月入住 1 晚
6/10 一般
真实旅客
商务旅客
2024 年 11 月 13 日
满意:员工和服务,清洁度
air conditioning in room did not work but was resolved by moving me to another room. breakfast was cold right out of the heating containers
真实旅客
2024 年 11 月入住 1 晚
8/10 还可以
Clara
与家人出行
2024 年 10 月 30 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
The first room that we had the blinds didn’t work so they gave us a different room and the ac was making noises. We had housekeeping only one day. In our last night we had very loud people next door. I call the front desk twice but no one went to the second floor to check what was going on. Very disappointed. Very expensive.
Clara
2024 年 10 月入住 4 晚
6/10 一般
Kayla
与家人出行
2024 年 10 月 28 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The room didn’t get cool enough. When we checked in- it was set at 75 and i don’t think it ever got under 70 in there and we set it as low as it would go 66 and we were there 2 nights. Also; the hot tub didn’t work- they are waiting on a heating element. Staff was very nice, very clean, very nice rooms.
Didn’t complain about the ac- cause with 6 kids i don’t want to repack and unpack again
Kayla
2024 年 10 月入住 2 晚
8/10 还可以
Liz
2024 年 10 月 14 日
满意:员工和服务
不满意:清洁度
Liz
2024 年 10 月入住 2 晚
6/10 一般
Isaac
2024 年 10 月 6 日
满意:员工和服务
Isaac
2024 年 10 月入住 1 晚
10/10 超赞
Steve
商务旅客
2024 年 9 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Steve
2024 年 9 月入住 1 晚
4/10 很差
Rachel
2024 年 9 月 13 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Room smelled bad. Breakfast was terrible. Coffee was ice cold.
Rachel
2024 年 9 月入住 1 晚
4/10 很差
Todd
与家人及幼儿出行, 与家人出行
2024 年 9 月 9 日
满意:员工和服务
不满意:住宿条件和设施
Bathrooms were very outdated and shower/tub was almost non operational. Rooms were stale and carpets were not very clean. Even the closet had a broken pole for hanging clothes. Breakfast was limited and not appealing. The rooms were spacious and did have a fridge, so that was nice. The biggest issue is our room keys didn’t work on the second day, and we had to wait in line behind others with the same issue. Somehow, another person’s keys worked on OUR room, but luckily they quickly realized it was the wrong room. Not overly safe feeling…
Todd
2024 年 8 月入住 3 晚
10/10 超赞
Rebecca A
2024 年 9 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel with a well decorated lobby. Looks like it was remodeled recently. Rooms are spacious with plenty of seating unlike other hotels that provide one desk chair in a room for four.
Rebecca A
2024 年 9 月入住 1 晚
4/10 很差
Elizabeth
2024 年 9 月 3 日
满意:员工和服务
不满意:住宿条件和设施
Elizabeth
2024 年 8 月入住 3 晚
10/10 超赞
office card
2024 年 8 月 24 日
office card
2024 年 8 月入住 1 晚
10/10 超赞
Wilber
与家人出行
2024 年 8 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wilber
2024 年 8 月入住 1 晚
6/10 一般
lanaire
与家人及幼儿出行
2024 年 8 月 12 日
满意:员工和服务
不满意:住宿条件和设施
Overall our stay was fine. The only problem we had was that the pool water was green with things floating in it. The kids wanted to swim but we refuse to let them get in.
lanaire
2024 年 8 月入住 2 晚
8/10 还可以
Mario Alberto
与家人出行
2024 年 8 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Buena opción, si lo recomiendo
Mario Alberto
2024 年 7 月入住 2 晚
6/10 一般
Rebecca
2024 年 7 月 28 日
满意:住宿条件和设施
Disappointing check-in
We arrived early for our 3 o’clock check-in time. When speaking with the front desk at about 1:30 we were told we’d have to wait until three to get a room. That was no problem at all. When I asked about using the fitness center to work out, we were told until our room was ready, that that was not an option because we had to officially check in before being able to use any of the amenities. When I asked about the breakfast I was told that he wasn’t sure where it’s located. I asked a few more questions about the property and all of the answers that were offered were done so with disinterest.
When we arrived later in the day to finally check in the staff was much more helpful however, the cars that were underneath the awning for guest check-in stayed there all afternoon and night and didn’t allow access easy for customers to park and move luggage without getting wet. The first employee we encounter did not make a good first. Impression.
Rebecca
2024 年 7 月入住 1 晚
10/10 超赞
cimi
与家人出行
2024 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved it
cimi
2024 年 7 月入住 1 晚
8/10 还可以
Reginald
与家人出行
2024 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was great, the room was spacious and very clean. Comfortable bed. Staff cleaned my room. Only problem our toilet got stopped up but the staff was nice and gave me a plunger I greatly appreciate it. Need more items to choose for breakfast it was ok could be better. Overall had a great stay will return.
Reginald
2024 年 7 月入住 2 晚
2/10 糟糕
Marlene,El paso
2024 年 7 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施
Marlene
2024 年 7 月入住 5 晚
2/10 糟糕
Chris
2024 年 7 月 15 日
Chris
2024 年 7 月入住 1 晚
2/10 糟糕
Marvin
2024 年 7 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Marvin
2024 年 7 月入住 2 晚
2/10 糟糕
Jack
2024 年 7 月 12 日
Jack
2024 年 7 月入住 1 晚
10/10 超赞
KARIM
2024 年 7 月 11 日
KARIM
2024 年 7 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2024 年 7 月 11 日
不满意:员工和服务,清洁度
Down and out after hurricane!
Not a great experience and don't know who to blame, Hotels.com let me book a room at a hotel that has no power due to the hurricane. It has been 3 days since the hurricane and I'm wondering how it was even allowed to book the room? So instead my family and I had to stay in a hot house with no electricity because it was too late to try and find a room. Very very poor and now I don't trust the app.