2/10 糟糕
ami
与家人及幼儿出行, 与家人出行
2025 年 5 月 1 日
We booked this last minute for a family/anniversary trip. The front desk staff were very friendly but the conditions of the hotel and our room were absolutely awful. The room was very humid and the beds felt sticky and wet. The furniture in the room was dirty. The desk chair was covered in food stains (I hope that's what it was) and dirt/dust. Our TV didn't have a way to turn down the volume and was stuck on way to loud. My husband got another remote from the front desk but that didn't work either. After about an hour of trying to figure out what to do we went down stairs to ask if we could cancel the rest of our stay. The man at the front desk said that he would do that and we wouldn't be charged a cancellation fee. That was honored. We were just very disappointed and disgusted with the cleanliness of the room and the hotel in general.




ami
2025 年 4 月入住 1 晚