I booked this property through Expedia due to the amenities offered such as pool hot tub and fitness center when I got there the property was not at all as described the pool was not open neither was the hot tub the fitness center smelled and the wallpaper was coming off the walls due to the water damage coming from the walls the holes were staying in the ceilings were stained from water damage the carpets smelled horrible my room was OK but not as I had pictured nor did it have a refrigerator or microwave
When I approach the staff most of the staff said they would see if they could get me in a different location however failed to do so and that all their other locations were booked I ended up spending three days with no amenities and no one even approach the manager with my issue nor did I receive a call from them
Obviously they were not concerned and we’re just in to grab the money although they grossly misrepresented their hotel and the amenities offered
If I had known the condition as well as the amenities were lacking as they were I would’ve stayed in a much less expensive hotel during my stay personally I want a full refund just because of the inconvenience and the misrepresentation
CJ
2025 年 5 月入住 3 晚
4/10 很差
Landon
2025 年 5 月 5 日
Sketchy
Landon
2025 年 4 月入住 1 晚
10/10 超赞
Rubelce
2025 年 4 月 14 日
满意:员工和服务
Rubelce
2025 年 4 月入住 3 晚
10/10 超赞
Joseph
2025 年 4 月 10 日
满意:清洁度
Joseph
2025 年 3 月入住 3 晚
6/10 一般
David
与配偶出行
2025 年 4 月 5 日
满意:员工和服务
不满意:住宿条件和设施
The room was fine, bedding was clean, felt safe while in the facility. Building was run down and either badly damaged or under construction.
David
2025 年 4 月入住 2 晚
6/10 一般
Lucero
2025 年 3 月 28 日
Lucero
2025 年 3 月入住 1 晚
2/10 糟糕
Monica
2025 年 3 月 26 日
不满意:员工和服务、服务设施、住宿条件和设施
Ok for airport transport but dont expect cable, internet or phone service.
Management is non-responsive, flippant and not accomodating. Also forget vending food if you slide in after hours. Not even a vending machine in sight.
Monica
2025 年 3 月入住 1 晚
8/10 还可以
Breanne
2025 年 3 月 24 日
Breanne
2025 年 3 月入住 3 晚
10/10 超赞
Rodney
2025 年 3 月 22 日
满意:员工和服务、服务设施、住宿条件和设施
Affordable room for the night
Rodney
2025 年 3 月入住 1 晚
4/10 很差
Julie
与家人出行
2025 年 3 月 18 日
不满意:员工和服务,清洁度
Staff rude
Julie
2025 年 3 月入住 1 晚
4/10 很差
Samantha
与家人出行
2025 年 3 月 16 日
不满意:清洁度、服务设施、住宿条件和设施
Booked under Wyndham and staff says Wyndham but building and signs all say Holiday Inn. Looks a lot more rundown than the pictures. Rooms have a funny smell. Our room keys stopped working everytime we left our room. They gave us the spiel on keeping them away from cell phones, we made sure to keep them away from any and all things that would de-magnetize them and they still had to be re-programmed every time. Imagine carrying everything to your room to have to stand outside of it while someone runs downstairs to get your key fixed when you have been gone for 15 hrs. There is a $100 incidental fee that is held on your card that is not mentioned anywhere in the reservation until you arrive at check-in. This is in addition to your reservation fees and charges. You get it back after you check out, but would be nice to know about it prior to arrival so arrangements can be made. Won’t stay here again, but I guess it served its purpose for this trip.
Samantha
2025 年 3 月入住 2 晚
10/10 超赞
Elizabeth
2025 年 3 月 15 日
Elizabeth
2025 年 3 月入住 1 晚
2/10 糟糕
Grant
与家人出行
2025 年 3 月 3 日
不满意:住宿条件和设施,清洁度
Not as the website described. Was given a room that still someone’s belongings in it.
Grant
2025 年 3 月入住 1 晚
4/10 很差
Derek
商务旅客
2025 年 3 月 2 日
不满意:住宿条件和设施,清洁度
The first room I was given wasn’t cleaned. There was an empty pizza box on the table, a trash can full of trash, and a dirty towel in the bathroom. They switched my room and it smelled like an ashtray making me think the previous people had smoked in there. Then I found two roaches in there during my stay. The upside is the shower pressure was good and the shuttle to and from the airport was quick. It was tolerable for a single night. Not well managed though.
Derek
2025 年 3 月入住 1 晚
4/10 很差
Nadjala
2025 年 3 月 1 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
They double charged me for the deposit. At check in I used my credit card to secure the deposit. However, hours later my debit card used at booking was then charged the same deposit amount. The lady at check in was rude and more concerned about her phone call than being attentive to guest.
Nadjala
2025 年 2 月入住 1 晚
2/10 糟糕
Shawn
2025 年 1 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shawn
2025 年 1 月入住 2 晚
2/10 糟糕
Caroline
2025 年 1 月 10 日
Caroline
2025 年 1 月入住 1 晚
2/10 糟糕
Shane
2025 年 1 月 8 日
Shane
2025 年 1 月入住 1 晚
2/10 糟糕
Jessica
2025 年 1 月 3 日
不满意:员工和服务
Jessica
2024 年 12 月入住 1 晚
2/10 糟糕
MARIA
2024 年 12 月 31 日
MARIA
2024 年 12 月入住 1 晚
6/10 一般
Belinda
团体旅客
2024 年 12 月 21 日
满意:清洁度
不满意:服务设施
room was perfect staff rude and dining area closed 2 weeks later they still have hold for deposit on my room
Belinda
2024 年 12 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2024 年 12 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was not clean . I was greeted by roaches on the bed and wall.