I enjoyed my stay at this property. The staff was kind, helpful, and courteous. The only issue that I had was on the last day of my visit. The staff member who was manning the dining room had the worst attitude. I am unsure if she was tired and did not want to be there or if that was her usual demeanor. She not only had a bad attitude with me but also with another guest in front of me. Given my previous experience, I cannot imagine that the hotel condones such a lack of professionalism.
Amy
2025 年 5 月入住 3 晚
10/10 超赞
Kerique,Baton rouge
与家人出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Check-in was a breeze! Justin was very nice and accommodating. The room was spacious and clean, and the hotel was very easy to navigate.
Kerique
2025 年 5 月入住 2 晚
10/10 超赞
Michelle
2025 年 5 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Would stay again
Michelle
2025 年 5 月入住 2 晚
10/10 超赞
Shawna
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved everything about it will definitely be back. The beds were comfortable. The rooms were clean. The staff was amazing the breakfast was amazing. Location was amazing for us to be back-and-forth at the NRG stadium for a basketball tournament. The shuttle was prompt and responsive. I could go on and on. It was amazing.
Shawna
2025 年 5 月入住 3 晚
8/10 还可以
Laura
与家人出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was close to my son’s graduation from the dental school.
Laura
2025 年 5 月入住 2 晚
10/10 超赞
Jon
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome place
Jon
2025 年 5 月入住 1 晚
10/10 超赞
jocosa
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Helpful and friendly staff, convenient and comfortable stay, would definitely return!
jocosa
2025 年 5 月入住 2 晚
10/10 超赞
Sabrina
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I came to visit for a week to see friends and family, as well as attend a concert at the NRG stadium. It’s really close to the stadium and walking there/driving there was really easy. The street is quiet at night so there wasn’t any issue with noise at night despite my room facing the window.
The breakfast option was nice as it was included with my stay. It’s in the medical district so if your visiting for that its close to everything, but as someone who was there for pleasure it was a bit far from other tourist/leisure places. However it’s really easy to either park your car in the garage or just Uber from the hotel since it’s not too far from downtown.
The staff were nice and the rooms were clean! I was in a studio room and there was daily basic housekeeping but if you wanted to have a full clean you just call in the morning before leaving the room and they’ll have it done later that day (make sure to call before 12pm). Checking in was super easy and so was checking out since they have an online option for checkout. When I come back to Houston I will definitely stay here again!
Sabrina
2025 年 4 月入住 7 晚
10/10 超赞
Brenda
2025 年 4 月 28 日
满意:住宿条件和设施,员工和服务
Brenda
2025 年 4 月入住 1 晚
8/10 还可以
Claudia
2025 年 4 月 27 日
Claudia
2025 年 4 月入住 1 晚
10/10 超赞
Patti,Saskatoon
与配偶出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
It was a great experience. The staff was very friendly.
Patti
2025 年 4 月入住 4 晚
10/10 超赞
Jennifer,San antonio
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Jennifer
2025 年 3 月入住 1 晚
10/10 超赞
Dave
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel parfait pour un week-end j'y retournerais
Dave
2025 年 4 月入住 3 晚
10/10 超赞
Wale
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Customer service was awesome.
Wale
2025 年 4 月入住 5 晚
8/10 还可以
John,New Braunfels
与配偶出行, 商务旅客
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Is a good place to stay if needing the medical center. Not the greatest neighborhood/but property itself felt very safe. Does charge extra for parking - be aware.
Also our room was cleaned only every other day; not a problem for us as we're not messy. If you had kids/etc that could be an issue. For our needs would definitely stay again.
John
2025 年 4 月入住 2 晚
10/10 超赞
Pamela
2025 年 4 月 16 日
We stayed here for one night. It was very convenient to the medical center. There were many nearby restaurants. The room contained a fridge, stovetop, convection oven, and dishwasher. There was a large pool area with many places to sit and relax.
Pamela
2025 年 4 月入住 1 晚
10/10 超赞
Kai
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
🔥
Kai
2025 年 4 月入住 2 晚
8/10 还可以
Dominique
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
It was aight
Dominique
2025 年 4 月入住 1 晚
10/10 超赞
Narahari
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Good hotel
Narahari
2025 年 4 月入住 1 晚
8/10 还可以
Kim
商务旅客
2025 年 4 月 6 日
满意:住宿条件和设施,员工和服务
The staff here are all amazing. Very helpful and kind. Breakfast was good; great variety. Only complaint was my room was not as clean I would have liked. Dusty corners, floor didn’t appear that it had had a real cleaning in some time. some shower mold, kind of muddy scuffs on the shower door kick plate. an unclean coffee mugs for the entire time. However not too bad overall. only one roll of toilet paper (not a full one) for three night stay so I ended up running out - even after housekeeping had been through that day. Fortunately, there were tissues. Bed was very comfortable with two types of pillows. Slept well!
Kim
2025 年 4 月入住 3 晚
10/10 超赞
Dana
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great roof top
Jacuzzi and pool
Dana
2025 年 3 月入住 3 晚
8/10 还可以
Ben,Austin
与家人出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N/A
Ben
2025 年 4 月入住 1 晚
10/10 超赞
Angel
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was Great, Breakfast was Good, and we loved our room !
Angel
2025 年 2 月入住 2 晚
2/10 糟糕
Brandi
2025 年 3 月 23 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
In error the dates booked 3/20 check out 3/21.
Should have been Friday 3/21 check out Saturday 3/22. Upon realizing the error i contacted the hotel and explained what happened and needed to make a reservation for 3/21 check out 3/22
I was charged as a no show and would have to pay for a new reservation totalling $500.00
The staff nor management would help me and told me there's nothing that they can do. They were very rude and unsympathetic. Im a single parent and explained i didn't have the money to pay for another night.
They offered no options, discounts or assistance.
Would not recommend staying at this hotel.
My rating is a 0