2/10 糟糕
Audrey，Silsbee
商务旅客
2025 年 8 月 16 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room had a fresh coat of paint. Other than that I can not say that anything else was enjoy able. At the very first they told me i had to pay $50 cash at rhe check in desk. Not that i had any issues paying the deposit that I am used to paying. But my credit card was already charged the $50 before I reached the front desk. Informed me that I was not allowed guest ,not even if my husband came up for the night and if i didn't like the rules they had I could go elsewhere. Very unprofessional. Then the 1st room I went into had roaches big cockroaches and the other litle gross ones. The room had a mildew smell and the furniture was rusting thur the new coat of paint. So i was moved to the 2nd room where the bugs were gone but there was literally no blankets to cover and sleep under. I have never been to a place that had a curtian material as blankets the doors all stayed locked ans made the guest walk around thw put aide of thw building to acces the ice machine and laundry. Rhe room was dirty and looks like it was in desprate need of a deep clean . This lication never has to worry about me stoping in to stay woth them again. It was the worst experiance that I have had.
Audrey
2025 年 8 月入住 2 晚