We will never stay at this hotel again. There were multiple issues that occurred during our 7 days stay. First, we are senior citizens, and both my husband and I almost slipped while in the shower because there weren't any strip guards on the bottom of the bathtub. The sheets on the beds were never changed. We only got clean towels when we went to the cleaning cart and asked for more towels. Other than that, the cleaning staff just refolded our used towels and put them back in the bathroom. I know this because the many of the towels had big tears and holes in them (I have pictures). Also, the two fire exits near us, were sometimes locked from the inside with a deadbolt (again, I have pictures). What if there was a fire, we would have been trapped. There were other issues, like the ceiling leaking so the carpet was soaking wet in the hallway and another leak in the food area. The sheets on one of the beds was so big, that someone hand tied a knot in it to take up the slack. When I complained to the front desk about some of these things, I got different answers or excuses depending on who was at the desk. Or I heard, I'll report it, but nothing was ever done to correct the problems. I'm posting my complaints to every website I can to let people know not to stay at Wingate by Wyndham Bush Intercontinental
Houston, TX. Again, I have pictures of many of these things.