Room was dirty, bathroom door didn’t close, elevators took a long time to reach floor, Some of the staff was nice. Room didn’t have a microwave, I asked an employee if it was possible to use one to reheat some food and was told I had to pay $5 to use the microwave. I wouldn’t recommend this hotel.
Luis
2025 年 4 月入住 4 晚
10/10 超赞
Kenneth
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The elevators are the worse. Only one of three was working. One was reserved for maintenance! Insane!
Kenneth
2025 年 5 月入住 2 晚
8/10 还可以
Susan
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Beat the heck out of sleeping in my husband’s hospital room!
Susan
2025 年 5 月入住 2 晚
6/10 一般
Darryl
与家人出行
2025 年 5 月 3 日
满意:员工和服务
不满意:住宿条件和设施
The primary issue was the limited availability of functional elevators, resulting in a protracted and arduous journey to the accommodation.
Darryl
2025 年 4 月入住 2 晚
10/10 超赞
Stanley,Fairhope
2025 年 5 月 2 日
Stanley
2025 年 4 月入住 2 晚
10/10 超赞
Danny,Ponca City
2025 年 5 月 1 日
Danny
2025 年 4 月入住 2 晚
10/10 超赞
Sainte
与配偶出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a comfortable stay at the establishment. Clean, well efficient and very well maintained.
Sainte
2025 年 4 月入住 3 晚
2/10 糟糕
EDDIE,WILLIAMSVILLE
与家人出行
2025 年 4 月 29 日
不满意:服务设施
Truck was stolen by an obvious "known" theft ring and basically told "it's gone". Hotel never even offered to help, assist, or even acknowledge the incident. Police just wrote it off. Will NEVER stay in this area again. Very sad that we were there for my15 year old grandson's vancer treatment.
EDDIE
2025 年 4 月入住 7 晚
8/10 还可以
Harril
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Clean and good access to MD Anderson. Shuttle service every hour is very punctual.
Harril
2025 年 4 月入住 3 晚
10/10 超赞
Mariwil
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
All good
Mariwil
2025 年 4 月入住 1 晚
8/10 还可以
fernando
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location near hospitals
fernando
2025 年 4 月入住 2 晚
8/10 还可以
Robert
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
83257-0012-33
Robert
2025 年 4 月入住 2 晚
10/10 超赞
Randall
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
No charge parking
Randall
2025 年 4 月入住 1 晚
10/10 超赞
Brian
2025 年 4 月 23 日
Brian
2025 年 4 月入住 1 晚
10/10 超赞
Carolelois
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Carolelois
2025 年 3 月入住 1 晚
10/10 超赞
Fernell
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Good traveling experience.
Fernell
2025 年 4 月入住 3 晚
8/10 还可以
Ashley
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved how walkable it was to MD Anderson and various shopping and eating options. Excellent staff.
Ashley
2025 年 4 月入住 3 晚
10/10 超赞
Tammie
与家人出行
2025 年 4 月 11 日
满意:服务设施
All Good
Tammie
2025 年 4 月入住 1 晚
10/10 超赞
Elise
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Elise
2025 年 4 月入住 3 晚
10/10 超赞
Jacquelinie
2025 年 4 月 7 日
Jacquelinie
2025 年 4 月入住 1 晚
2/10 糟糕
Scott
2025 年 4 月 3 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Stayed in a requested handicap suite the last two days. Then hospital stay of our family member was extended. We added to our stay in this hotel.
Then, front desk clerk woke us up knocking at 10:25 pm tonight. Asked me to wait a minute at the door. He didn’t return. I looked down the hall and saw him enter another room. He later called and asked me to come to the front desk. I changed clothes and went to the front desk.
We had re-checked-in earlier today and received keys to this smaller room.
Deskman said we shouldn’t be in that room, but reissued me keys to the same room. I showed him the Expedia confirmation # and he said it wasn’t their “system”. He promised an undisclosed lower room rate in the morning.
I expressed concern over our car parking reservation made with the earlier check-in today. He said he would comp that on yet another “system”. Very disappointing experience during a very stressful family health crisis. Not an effective procedure between Expedia and doubletree. Not a good experience.