“Owners and staff makes you feel like at home, very attentive. Access is a little hard due to the road and not all drivers are familiar with the hotel, however the view is priceless”
“The property was very clean and well-maintained. The staff was very friendly and accommodating. The area where the hotel is located is not in the center of town, but is a short walk to many shops and restaurants. The staff to fulfill our requests. They helped us find a tour operator, which was fabulous!
The only downside was that there was no heat in the rooms or the bathroom. It gets chilly at night at that elevation. It would have been nice to have some heat in the bathroom so you……
“The members of the Morales family were extremely gracious hosts.The facilities were spotless and the bed was very comfortable. The included hot breakfast was delicious, served in the upper level breakfast room with inspiring views of the nearby mountains.
Guests arriving in their own vehicle should contact the property prior to arrival for assistance with parking.”
“The Abuelo is a jewel of a hotel in the Callejón! Modern, clean and an amazing proprietor. All are helpful and eager to please. Located in the middle of Carhuaz, they can quickly get you the best guides and transport. The cook is fantastic; it thus is the best restaurant in town and one of the best in the Callejón. We travel a lot, are very fluent in Spanish and would rank it among the nicest rural hotels in Latin America!”
“Un lugar muy hospitalario, las personas que trabajan dentro muy amables, las habitaciones muy cómodas y sobre todo limpias. Esta ubicado en un buen lugar de la zona, una muy tranquila y con una excelente vista a la ciudad.”
“Unfortunately they couldn't honour our full booking due to the person in charge having an emergency but let us stay the first night as it was late in the evening. The price was different to what was booked on hotels.com and there wasn't the stated free breakfast. Maybe this was because the person in charge wasn't there.
It was very cold due to the building not being fully enclosed. I can't comment on the trips etc which was the main reason we had booked here due to the good reviews.”
“No era para nada lo que se veía en las fotos. Llame 2 horas antes para avisar que llegaba y no respondían, no encontraba el hotel y seguía llamando y nada. Al fin lo encontramos y nadie nos habría la puerta, salió un chico borracho que no tenia idea de la reserva. Estaba solo. No nos daba ninguna solución. Entramos porque mi niña quería ir al baño y los cuartos sucios, olía terrible. Después llegó una chica y lo mismo, no sabía nada, ella solo vivía ahí. Al rato salió un señor totalmente……
“Hotel acolhedor, cama confortável, quarto limpo, a senhora que é a dona do hotel da bastante suporte ao cliente. Só tem um problema não tem café da manhã e nem estacionamento. ”