Went here for my birthday trip and staff was rude the entire time. Breakfast was very limited and tasted like baby food. The day of our checkout staff was trying to enter the room at 10am while we were still in there when checkout is at 11am. Staff told us to come to the front desk to discuss something with them after we had told them we were preparing to leave. Also to add to the experience I booked this hotel specifically for the hot tub and to my surprise it was barely even warm. I will not be staying here again
Gracelan
2025 年 5 月入住 2 晚
10/10 超赞
Allen
与配偶出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is very convenient and affordable. The staff was very accommodating.
Allen
2025 年 5 月入住 2 晚
2/10 糟糕
Tamara
与家人及幼儿出行
2025 年 5 月 10 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was terrible, and the manager was totally disrespectful.
I would not recommend this hotel to anyone.
Tamara
2025 年 5 月入住 1 晚
10/10 超赞
James
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
James
2025 年 5 月入住 2 晚
8/10 还可以
Alan
2025 年 5 月 5 日
Alan
2025 年 5 月入住 1 晚
10/10 超赞
Crystal
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Crystal
2025 年 4 月入住 1 晚
10/10 超赞
Josh
商务旅客
2025 年 5 月 4 日
Good
Josh
2025 年 4 月入住 6 晚
10/10 超赞
Kayla
与家人出行, 商务旅客
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was 10/10 for us quiet nice breakfast friendly staff. Will definitely be staying here again.
Kayla
2025 年 4 月入住 2 晚
10/10 超赞
Michael
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly service. Clean and quiet. Breakfast was good.
Michael
2025 年 4 月入住 1 晚
4/10 很差
Jared
与家人及幼儿出行
2025 年 4 月 27 日
不满意:员工和服务
Staff was rude. We had one towel in the room and asked for more. We were told we would be charged extra. We refused to pay more. It was not a good experience.
Jared
2025 年 4 月入住 1 晚
6/10 一般
Lafane,Mt Vernon
与家人出行
2025 年 4 月 20 日
Shower walls showed signs of previous use. Management emphasized that my payment through Expedia was a disadvantage leading to face-to-face 30 minute delay while at check-in near midnight.
Lafane
2025 年 4 月入住 1 晚
10/10 超赞
Ricky
与家人出行
2025 年 4 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Nice and quiet and very clean
Ricky
2025 年 4 月入住 1 晚
10/10 超赞
Tiwanda
与家人出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience all around
Tiwanda
2025 年 4 月入住 2 晚
10/10 超赞
William
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Liked the val
William
2025 年 4 月入住 1 晚
6/10 一般
Whitney
2025 年 4 月 9 日
满意:清洁度
不满意:员工和服务
Whitney
2025 年 3 月入住 1 晚
10/10 超赞
Randal
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Randal
2025 年 3 月入住 3 晚
4/10 很差
Wonda
2025 年 3 月 30 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
There was one nice worker at the front desk. The gentlemen on Saturday night was very unfriendly, never spoke to us. The White Man on Thursday and Friday was very nice, I didn't get his name. Unlike the Indian Man who to me was unprofessional, not greeting the Guest. I won't be back. The breakfast was poor. No potatoes. Not much at all. I am very unhappy.
Wonda
2025 年 3 月入住 3 晚
6/10 一般
Jacquelene
2025 年 3 月 30 日
不满意:住宿条件和设施,清洁度
Curtains were full of nasty stains. Blankets all has holes in them. Ceiling and walls in bathroom were crumbling. Hot tub tiles and wall falling apart. No stairs to get in and out of small hot tub. Breakfast is done at 9:00 sharp. Don't even ask people there eat if they want anything else before closing up.
Jacquelene
2025 年 3 月入住 2 晚
10/10 超赞
Kelli
与家人及幼儿出行, 与家人出行, 商务旅客
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Smelled clean when u walked in as well as I was greeted instantly by a SUPER KIND night shift front manager super helpful made me instant decide to book! Kids LOVED the pool! Not a dream vacation but I was there for work it was safe comfortable we made one night and day incredibly fun thanks to the safe comfort of our stay would definitely stay here again THANK U
Kelli
2025 年 3 月入住 1 晚
10/10 超赞
Zarah
与配偶出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this place. Wish the pool stayed open later than 9 PM
Zarah
2025 年 3 月入住 1 晚
10/10 超赞
Julien
2025 年 3 月 5 日
满意:清洁度
Very clean and nice
Julien
2025 年 3 月入住 1 晚
10/10 超赞
Steven,Etobicoke
2025 年 3 月 4 日
Steven
2025 年 2 月入住 3 晚
8/10 还可以
Julie
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
The lady at the desk was super nice very professional
Julie
2025 年 2 月入住 1 晚
4/10 很差
Rebecca
团体旅客
2025 年 2 月 27 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Where to begin…. This place was a DOOZY! I have stayed in MANY hotels and I have never experienced the treatment I did here.
Literally from the moment we walked in the front desk attendant was sitting at a table barefoot and seemed peeved to help us.
The next day management knocked loudly on our door in the morning - with our DO NOT DISTURB sign UP - accusing us of smoking because we had our window open and sign on the door (my girlfriend had just got off 3 nurse shifts in a row).
I witnessed a guest get berated by the owner because of his race, and the cherry on top- I was told i couldn’t bring breakfast food up to my friend who wasn’t feeling well because…. Policy?
Oh finally the hot tub was cold and the light off when we went.
Nope. Don’t do it. Not worth it.