When I got here, it seemed like our presence was annoying to the front desk employees, and they didn’t even check in the computer to see if there was early check in (less than 90 mins prior to when check in is) and they said to come right at 3:00 so we went shopping and then came back, again different people at the desk but feel like it was a burden, asked for a rolling cart for our bags, and was told if it was available it would be in the alcove in the front. Of course it wasn’t so in order to not have to make multiple trips up and down with my three year old by myself I end up carrying everything by myself down the hall past the desk where two employees watched an 8 mo pregnant woman (myself) and a toddler struggle to get around, then up the elevator, we got stuck on the elevator for several mins, pushed the elevator call button and a robot answered but never got to speak with anyone, I call the front desk with my phone and no one answered.. ever, somehow it started working again after a loud noise, got to the floor we were supposed to be on for me to notice that the cart was right there with a trash bag on it, like the employees were using it the whole time. Finally get the room and then start cleaning.. 😮💨