I wasn't informed about the transfer of hotel location prior to my visit. Have to wait for hours for conformation after a long 5 hours journey. The location was remote and took many U turns to find it and was shared which was neither informed. Demanded to pay 370 INR when I paid in full already. So many tensions before flying. Not happy .
真实旅客
2019 年 12 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2019 年 11 月 7 日
不满意:客房舒适度,员工和服务
Disappointing
We paid the full fare on hotels.com but the accomodation charged us extra10NZD. We are so tired with 20 hours flights, we have to leave if we dont pay; its a poor cutomer service. I would reccoment to remove that listing from Hotels.Com.