2/10 糟糕
Ryan
与家人出行
2025 年 6 月 22 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay started off horrible before we even arrived.
Got a call from a rude lady demanding that I tell her when we will be arriving.
When I told her, she told me that 10:00 pm is to late and that we would need to check in earlier
After going out if our way to check in earlier, we walked into a room with muddy footprints on the bathroom floor, bugs on the floor around the bed and dirty sheets/food in the bed.
Asked for a refund and the lady at the desk refused and had gave me a new sheet for the bed.
Later on, the owners of the hotel (who are living in the hotel) arrived to sweep the floor.
They brought new bedding but after they put this bedding on, I pointed out that it was dirty also and had dried food on it as well.
When this was brought to their attention, they got very angry and left,
Took 2 hours to get the room in livable condition and ruined our dinner plans
Ryan
2025 年 6 月入住 1 晚