internet's down & they intentionally hide from you
I've stayed here many times, and this time it was truly disappointing...
their internet had always been slow... but at least it's free and available...
on this trip, I only discovered that the hotel's internet is down after I checked in... had I known, I would've moved to another hotel. And when inquired about a refund, they said their internet is ok, the fault is the service providers, thus no refund or compensation will be offered...
yee
2017 年 7 月入住 1 晚
8/10 还可以
Roger,香港
2016 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
居高臨下....設施齊備
Well its a nice hotel, cleaniness and staffs are polite and helpful
Roger
8/10 还可以
真实旅客
2016 年 1 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
Tz-ming
2016 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tz-ming
8/10 还可以
CHIA-LO
2015 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHIA-LO
4/10 很差
AVERY
2025 年 2 月 18 日
不满意:住宿条件和设施,员工和服务
I like the responsiveness of the staff. Staff are very respectful and friendly.
I did not like the over used and very very old towels. The towels at one point were very very thin and obviously old. It resembled like a ready to toss rug. Towels are always late. When you need them .. staff apologize and says they are still on laundry and will be available at 5 pm.
Elevators are very slow and very hot and warm when you are inside. From ground floor to the 16th floor I am already sweating.
The desk and furnitures need to be replaced. The desk top are chipped, cracked and not level.
AVERY
2025 年 1 月入住 14 晚
6/10 一般
rosario
2025 年 2 月 16 日
Staff are very courteous and friendly, however when we checked in we were informed that towels will not be in our room until 6 p.m. I find that unacceptable there was also a day they could not replace towels coz new ones will not arrive again later that afternoon.
rosario
2025 年 2 月入住 5 晚
8/10 还可以
Delsa
2025 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
The Injap hotel is well located with good access to shopping and dining. The view from the dining room on the 21st floor was stunning. Hotel staff from reception desk, security personnel, restaurant wait staff and housekeeping were all very friendly, respectful and helpful with lots of smiles. The room was small, old and very basic but clean. The restaurant menu needs improvement starting with the breakfast buffet to the dinner offerings. Overall, I would stay here again mainly for the friendly staff.
Delsa
2025 年 2 月入住 6 晚
6/10 一般
Fletcher
2025 年 2 月 10 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Very basic hotel. Lobby is really small. Rooms very dated. Blinds appears very dirty. TV did not work. Overalll pleasant stay but the facility needs upgrading.
Fletcher
2025 年 2 月入住 1 晚
6/10 一般
Cheryll
与配偶出行
2025 年 2 月 9 日
不满意:住宿条件和设施,服务设施
Injap should upgrade the amenities of the hotel. The bathroon is falling apart
Service is excellent though.
Cheryll
2025 年 1 月入住 9 晚
8/10 还可以
Jennylyn,Tampa
2025 年 2 月 9 日
满意:员工和服务,清洁度
The property itself is not on tip-top shape but staffs were accommodating and friendly. The best part is the location. It sits just across a huge shopping mall with plenty of dining options and cinema. Outside the hotel is a major street which makes tranpo convenient
Jennylyn
2024 年 10 月入住 2 晚
8/10 还可以
Dennis,Beaumont
与家人出行
2025 年 2 月 8 日
满意:员工和服务、服务设施、住宿条件和设施
The hotel is just in front of SM Iloilo and there is a bridge that you can use to cross the busy street. In front of it is also this one whole complex of restaurants for dining. The hotel is a member of 101 chains of hotels. They provide basic amenities including two pairs of slippers and dental kits. Most small hotels do not provide these items. Beds and pillows are clean and comfortable. The airconditioning system is a window type and they have a remote. The bathroom though needs some deep cleaning and repairs as it shows signs of aging. All in all, the hotel provided me a good nights rest and I will stay here again if I got the chance to visit Iloilo in my next travels to the Visayas area.
Dennis
2025 年 2 月入住 1 晚
8/10 还可以
Ana Marie
与家人出行
2025 年 1 月 27 日
满意:员工和服务
Friendly Staffs, Helpful and Quick to respond when needed. Very accessible to places.
Ana Marie
2025 年 1 月入住 12 晚
10/10 超赞
Maria
2025 年 1 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Maria
2025 年 1 月入住 3 晚
6/10 一般
Josefa
与家人出行
2025 年 1 月 16 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
The total area of the property is all conveniently well done, I knew this is a perfect place to go around the malls. Unfortunately, the facilities and bed linens are so terrible, bedsheets are ripped, limited towels in the bathroom. I like the area so convenient, staff are amazing.
Josefa
2025 年 1 月入住 2 晚
10/10 超赞
MARIA THERESA
2025 年 1 月 15 日
MARIA THERESA
2025 年 1 月入住 6 晚
10/10 超赞
Jerrell
2025 年 1 月 8 日
Jerrell
2025 年 1 月入住 1 晚
8/10 还可以
Stephanie
2025 年 1 月 7 日
满意:清洁度、员工和服务、服务设施
Near the mall
Stephanie
2024 年 11 月入住 1 晚
8/10 还可以
Paul
与家人出行, 与配偶出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are awesome and the staff are very professional. Also love how the hotel is walking distance to SM mall.