While the hotel is nice and in a great location (close to mall, stores and 24 hr dinning), cleanliness of the rooms was bad. We booked 2 rooms. One room had stained bed linens and the other room and obviously dirty towels. While these issues were taken care of quickly by the staff, which were very apologetic, they should never have happened, which is why we will unfortunately not be staying at this hotel in the future.
Clean but as usual for Philippines there is no attention to detail...forgot to leave towels after cleaning and a few other small things
andrew
2025 年 4 月入住 1 晚
10/10
Excellent! My family had a great time!
Nelson
2025 年 2 月入住 1 晚
10/10
rodwin
2025 年 4 月入住 1 晚
8/10
Arnel
2025 年 4 月入住 2 晚
10/10
Superb!
Lailanie
2025 年 2 月入住 1 晚
10/10
Very good all around.
Brian
2025 年 2 月入住 3 晚
10/10
Marissa
2025 年 3 月入住 3 晚
10/10
The Richmond Hotel is close to everything
Reynaldo
2025 年 3 月入住 1 晚
10/10
good
Hiroyuki
2025 年 3 月入住 1 晚
10/10
Love this hotel. Overall experience is excellent, facilities are clean, staff are courteous and accommodating and their breakfast buffet is reasonably priced. Although not much dining choices, the mall next door can provide various dining options.
Bennice
8/10
Right at the heart of the city, easy access, walkable to shopping, dining and nightlife.
Evangeine
2025 年 2 月入住 3 晚
6/10
We waited 2 1/2 hrs for our room despite we arrived at the hotel at 4pm.
Judy
2025 年 2 月入住 2 晚
10/10
.
Liza
2025 年 2 月入住 4 晚
10/10
Would stay @ Richmonde again
Paulette
2025 年 2 月入住 1 晚
8/10
Breakfast buffet was ok. The lobby was small and yet the advertisement (souvenir items) on display made it even smaller. There was free neck and head massage along the corridor to the elevator, making it more crowded.
真实旅客
2025 年 1 月入住 2 晚
10/10
I enjoyed the location of the hotel, away from traffic and crowds of the main city. The staff was very personable and accommodating.