We were disappointed to learn that the pool was closed, but the staff was genuinely considerate and kind. Rowanda and Kellie, as well as the late-night staff, all made our stay memorable. Fabulous breakfast!!!!
Kristal
2025 年 5 月入住 1 晚
10/10 超赞
Alicia
2023 年 8 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Alicia
2023 年 8 月入住 1 晚
10/10 超赞
Buddy
与家人出行, 商务旅客
2022 年 4 月 25 日
满意:员工和服务、服务设施、住宿条件和设施
Liked the front desk personnel and cleaning staff.
Didn’t like the cleaning policy of every three days.
Buddy
2022 年 4 月入住 4 晚
10/10 超赞
Michael
2022 年 3 月 4 日
Michael
2022 年 2 月入住 1 晚
10/10 超赞
Amber
与家人出行
2022 年 1 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff and breakfast were fantastic!
Amber
2022 年 1 月入住 1 晚
10/10 超赞
Douglas
2021 年 12 月 15 日
满意:清洁度、员工和服务、客房舒适度
Pleased
Super friendly , support
Douglas
2021 年 12 月入住 1 晚
8/10 还可以
Maria
商务旅客
2021 年 10 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bery clean and friendly
Maria
2021 年 10 月入住 1 晚
10/10 超赞
Vanessa,Kansas City
2021 年 10 月 11 日
Vanessa
2021 年 10 月入住 1 晚
10/10 超赞
Jacque Lorraine
与家人出行
2021 年 10 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff. Clean and quiet rooms.
Jacque Lorraine
2021 年 9 月入住 2 晚
4/10 很差
Lisa
与家人出行
2021 年 8 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Does Hotels.com ever check on the hotels
I had specifically asked for a hotel with a pool on Hotels.com but their pool was closed. The waffle maker was not working.
Lisa
2021 年 8 月入住 1 晚
4/10 很差
Debra
与家人出行
2021 年 7 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施
Dirty, smelly and overpriced!
Poor customer service. The front desk associate was watching TV when we arrived and seemed irritated that we interrupted her. Hotel was dirty and smelled musty throughout. Also needed repairs. Very overpriced hotel.
Debra
2021 年 7 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2021 年 7 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2021 年 7 月入住 1 晚
2/10 糟糕
John
2021 年 7 月 20 日
不满意:员工和服务
John
2021 年 7 月入住 1 晚
10/10 超赞
Joshua
与家人出行
2021 年 6 月 21 日
满意:清洁度、住宿条件和设施、客房舒适度
Joshua
2021 年 6 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2021 年 5 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
I told the gal when I checked in that I paid for the room on may 24 th it went out of my account and she ran my card again so I hope I didn’t get charged again.
真实旅客
2021 年 5 月入住 1 晚
10/10 超赞
真实旅客
2021 年 4 月 18 日
真实旅客
2021 年 4 月入住 1 晚
10/10 超赞
Randy
2021 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Randy
2021 年 4 月入住 1 晚
4/10 很差
angela
商务旅客
2021 年 4 月 5 日
不满意:住宿条件和设施,清洁度
Never again.
Hotel looks good but room was not clean or in good condition. Ring on the night stand means it wasn’t cleaned. There was a bare greasy footprint on the tile which means it wasn’t cleaned. Gross rubber mat for the shower was seriously stained. Small debris on the carpeted floor and light bulbs missing in both lamps. No iron or ironing board in the room so had to ask for one. I was placed on the 1st floor near the stairway so I heard tromping up and down the stairs all night. I could hear the TV and conversations next door. The front desk had a cow bell to get someone from the back so I could hear that each time someone needed assistance. TV was super hard to operate and I couldn’t get channels to come up. Tried to purchase water in the vending machine and there wasn’t even a place for it to be sold. Front desk didn’t have any to offer either. Loud in-room fridge motor woke me up a couple times.
Biggest complaint- the “secured” outside door that you need a room key to open was not secured. You could come in from the parking lot without a key. When your room is right next to that door, that’s not very comforting.
angela
2021 年 4 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行, 带宠物出行
2021 年 4 月 2 日
不满意:服务设施
The pool was closed utill right after we checked out
真实旅客
2021 年 3 月入住 1 晚
2/10 糟糕
真实旅客
与家人及幼儿出行, 商务旅客
2021 年 3 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was ok but they were out of a lot of items. Put bfast away at 940 am. Guests were upset and made him reopen however it wasnt replenished when asked. We were told they were out of many food items.
真实旅客
2021 年 3 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2021 年 2 月 15 日
满意:员工和服务、服务设施、住宿条件和设施
Pool wasn’t working, but it happens. Front desk personnel.. Teresa, I believe was amazing and so kind and helpful!
真实旅客
2021 年 2 月入住 1 晚
8/10 还可以
Shannon
与家人出行
2021 年 1 月 2 日
满意:客房舒适度,员工和服务
Shannon
2020 年 12 月入住 1 晚
6/10 一般
真实旅客
2020 年 12 月 19 日
真实旅客
2020 年 12 月入住 1 晚
4/10 很差
Barbara,Oklahoma city
团体旅客
2020 年 12 月 1 日
满意:服务设施
不满意:住宿条件和设施,清洁度
The hotel, although fairly new, was not very clean. The sheets had stains on both beds. There was only one towel and washcloth in the room. There was no breakfast. I jnow it is covid, but some packaged pastries and fruit would have been okay.
Barbara
2020 年 11 月入住 1 晚
4/10 很差
Chase
与家人出行
2020 年 10 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ainten and Cleaning are A No Go
Hotel desk clerk mentioned that the hotel was only three years old at check in. I went to my room and upon entering a wide open and unlocked door I noticed I had been given a room with a single bed. I had booked one with double beds so everyone would have room. I immediately went to the front desk and the very nice lady worked on the issue and got me to the correct room. I got to it and the door and window were wide open. We start unpacking and are in the room for 15 minutes when the phone rings. We needed to head down to the front desk to get a new room again because they checked us in under another families name. We go to the third room and it’s door is wide open too. Upon entering the room we noticed on bed had red and orange stains on the white sheets. In this room there was a notice posted bu the phone that stated no housekeeping at all and if we wanted to change towels take old ones to the front desk. The second day there I mention the sheet stains and a gentleman at the front desk offers to go get me a sheet to change it myself. I see housekeeping in the halls and ask if they can change it as we would not be back to the room for at least 5 hours. He agrees. We got back and the sheets were fixed for night two. We really wanted to swim and were disappointed there was a notice on the door that it was undergoing maintenance. I asked the front desk and they stated it was a bad pump and had been out of order for well over a year. We were very disappointed and it was costly.