The staff and service was great. Especially on this date for Indy 500.
Victor
2025 年 5 月入住 3 晚
2/10 糟糕
SHEE
2025 年 5 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施
Bad management. They won’t help anything you ask.
SHEE
2025 年 5 月入住 3 晚
10/10 超赞
Anne
与家人出行
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Enjoyed our stay! Clean, spacious, and wonderful amenities. Would definately return.
Anne
2025 年 5 月入住 1 晚
8/10 还可以
Destiny
与家人及幼儿出行, 与家人出行
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Was in town for a Butler College graduation. The suite was perfect for our 4 person family with little ones. We enjoyed the complimentary drinks, snacks and amenities. The property seemed to be super clean and the architecture was absolutely beautiful. My only complaint was that the elevator was super slow but honestly nothing is wrong with the steps lol. Breakfast was also incredible. Would stay again in a heart beat.
Destiny
2025 年 5 月入住 2 晚
4/10 很差
Scott
商务旅客
2025 年 5 月 22 日
不满意:住宿条件和设施,清洁度
Place was dirty and dungy. Not what I expect from an Embassy Suites
Scott
2025 年 5 月入住 2 晚
4/10 很差
Ernestine
2025 年 5 月 17 日
不满意:员工和服务
Bad from the start. The first night we arrived at the hotel the air was not working it was a hot Spring evening when we arrived at our hotel immediately tried to call the front desk when we discovered the phone was not working either so we used our cell phone. We were told that they would send maintenance to our room first thing in the morning we were all up since we did not get much sleep to do the heat the guy did not get there until after 9:00! turned out the heat was still on so he climbed into the ceiling and but he got the air flowing so at least we could get a good night rest we thought. The mattress was very worn down and should be replaced. Things only got worst as the stay went on. The first day we had enough towels but each day after we had to call the front desk for more towels the housekeeper did take the dirty ones but did not replace us with enough of clean towels we had to stick our heads out the door and go up to the housekeeper and ask for my towels and the night before our last stay my husband had to go down to the front desk to get more towels due to the fact that morning we left early for our outing and missed the housekeeper and did not have a chance to ask the for more towels. We had to ask more more facial tissue and I set the empty box on the sink as a reminder we needed more. We have stayed at that hotel before but when we checked in we could tell things has changed. We will not stay again.
Ernestine
2025 年 5 月入住 4 晚
10/10 超赞
Alpha Thomas
2025 年 5 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean, quiet and the breakfast was exceptionally good!
Alpha Thomas
2025 年 5 月入住 1 晚
8/10 还可以
Ruth
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ruth
2025 年 5 月入住 2 晚
10/10 超赞
Gloria
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They were very busy, but was treated like we were the only ones there
Gloria
2025 年 5 月入住 1 晚
10/10 超赞
James and Linda
2025 年 5 月 6 日
满意:住宿条件和设施
Clean
James and Linda
2025 年 5 月入住 1 晚
4/10 很差
Robert
2025 年 5 月 5 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
I enjoyed the Hotel. Interior was beautiful. My room had stains on the ceramic floor, I had ants in the bathroom and small black bugs on the nightstand next to the bed. I wasn't comfortable due to these issues. I let the front desk know about my room. Hopefully they will take care of this infestation of bugs. I never experienced this before in a Hilton Hotel. Very disappointed.
Robert
2025 年 5 月入住 2 晚
10/10 超赞
Carol
与家人及幼儿出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent guest services and staff.
Carol
2025 年 5 月入住 1 晚
10/10 超赞
Kimberly
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Kimberly
2025 年 4 月入住 4 晚
10/10 超赞
Alexander,Morton Grove
2025 年 4 月 28 日
Alexander
2025 年 4 月入住 3 晚
10/10 超赞
Brian
2025 年 4 月 24 日
Brian
2025 年 3 月入住 5 晚
10/10 超赞
Michael
2025 年 4 月 24 日
Michael
2025 年 4 月入住 1 晚
10/10 超赞
Ali
2025 年 4 月 19 日
Ali
2025 年 4 月入住 1 晚
10/10 超赞
Michael
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nuce
Michael
2025 年 4 月入住 1 晚
10/10 超赞
Eric
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Eric
2025 年 4 月入住 1 晚
10/10 超赞
Marilyn,Fort Wayne
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
We loved it. Great customer service and clean room.
Marilyn
2025 年 4 月入住 1 晚
10/10 超赞
Rico
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Good service all around.
Rico
2025 年 4 月入住 1 晚
10/10 超赞
Luis Enrique Silva
与配偶出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great. Everything was clean. No complaints. Good breakfast too!