When I arrived I knew it was late and the odds of someone being at the front desk weren't in my favor.
When I hit the line to call for an attendant, ya boy Devonte was there without hesitation. Though he may have been tired conversely he didn't lead on to be. He was very patient with me as I was having issues with my bank card allowing online transactions and booking through a third party. He was very polite and extremely helpful and I appreciate it because I really needed the room and with his patience and assistance I got into the last available room.
Thank you Devonte. The staff at this particular location are the main reason I choose extended stay America of lawerence Indiana.
Nikki
2025 年 1 月入住 1 晚
10/10 超赞
Michelle
与配偶出行
2025 年 1 月 8 日
满意:员工和服务、服务设施、住宿条件和设施
Quite cozy
Michelle
2025 年 1 月入住 2 晚
10/10 超赞
Reanna
2024 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Was a great place to land for a couple days
Reanna
2024 年 12 月入住 2 晚
10/10 超赞
Keiana
2024 年 12 月 22 日
Keiana
2024 年 11 月入住 1 晚
2/10 糟糕
Yuvaraj
2024 年 12 月 11 日
不满意:清洁度、员工和服务、住宿条件和设施
Front desk person checked in and gave me the room key, when i entered the room, it was not at all cleaned. Then he could not give me other room, he said he has to call his manager. I waited about 30 mins, NO RESPONSE. I asked him what is my option now, he said we can cancel the room.
Yuvaraj
2024 年 12 月入住 1 晚
8/10 还可以
Jennifer
2024 年 12 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Jennifer
2024 年 11 月入住 3 晚
2/10 糟糕
Burnice
与家人出行
2024 年 11 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
They had bed bugs
Burnice
2024 年 11 月入住 2 晚
8/10 还可以
Gregory,Chicago
2024 年 11 月 14 日
满意:住宿条件和设施
The main road next to the hotel is pretty loud. Room was mostly clean, but some dirt was present. Office hours for checkout were limited. The bed was adequately comfortable, I slept well, and everything in the room worked.
Gregory
2024 年 11 月入住 1 晚
2/10 糟糕
Stephanie
与配偶出行
2024 年 11 月 12 日
不满意:住宿条件和设施,清洁度
There was no shower curtain in the bathroom the tub was dirty, the blinds were torn up and dirty, the refrigerator was rusty and dirty, and when i asked to be placed in a different he said they all look like that i can refund your money but you will have to expedia in order to receive your refund
Stephanie
2024 年 11 月入住 1 晚
2/10 糟糕
Lauren
2024 年 11 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
Lauren
2024 年 11 月入住 3 晚
10/10 超赞
Donise
2024 年 11 月 9 日
满意:员工和服务,清洁度
Some of the guests were loud after 10:00pm.
Every evening the halls reeked of marijuana.
I did not report this as my stay was short.
I will say Will, Sherry and domestic staff were accommodating and kind. They made me feel safe.
Donise
2024 年 10 月入住 9 晚
2/10 糟糕
Betheny
2024 年 11 月 9 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disgusting!
Worst extended stay I have stayed at and no one will help me get a refund and I checked out a day early!
Betheny
2024 年 11 月入住 7 晚
8/10 还可以
Glenn
2024 年 11 月 7 日
满意:清洁度
Glenn
2024 年 10 月入住 1 晚
2/10 糟糕
Marlana
与家人出行
2024 年 11 月 5 日
不满意:员工和服务、服务设施、住宿条件和设施
The rooms were not clean at all, there were hair all in the tubs, the appliances were dirty, there were roaches…we ended up not even staying the rooms were so bad
Marlana
2024 年 11 月入住 1 晚
2/10 糟糕
Chelsea
2024 年 11 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Chelsea
2024 年 11 月入住 1 晚
6/10 一般
Christopherjones
商务旅客
2024 年 11 月 3 日
满意:员工和服务
Beds were nice. Could be cleaner,and some other amenities such as hair dryer
Christopherjones
2024 年 11 月入住 2 晚
4/10 很差
真实旅客
商务旅客
2024 年 11 月 3 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Worst Service ever
真实旅客
2024 年 11 月入住 1 晚
2/10 糟糕
Cameron
2024 年 11 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad service
Worst expeirance I've ever had. They canceled my hotel same day without telling me. I found at 1:30 in the morning after paying alot of money to uber to the hotel.
Person I spoke to on the phone said sorry i cant help you with anything.
Cameron
2024 年 11 月入住 1 晚
4/10 很差
Jamey
2024 年 11 月 2 日
不满意:住宿条件和设施,清洁度
Not very clean, service was kind and friendly but difficult to get ahold of because no one is at the front desk.
Jamey
2024 年 11 月入住 1 晚
8/10 还可以
Joan
与配偶出行
2024 年 11 月 1 日
满意:员工和服务、服务设施、住宿条件和设施
Will, the staff person who greeted us was very user friendly and informative re local dining.
Our one challenge was that cleaning services as part of room fee only happen 2x/mo and we were there only 8 days.