Major renovation going on. Not the most restful day.
Todd
2025 年 5 月入住 1 晚
4/10
Shower Pan need to be destained.
Coffee table and the sino had water marks. They did not look clean.
cecile
2025 年 5 月入住 1 晚
8/10
Renovation going on
Chandrakala
2025 年 5 月入住 4 晚
6/10
As they were renovating. The sound in the property was filled with hammering etc. But it was quiet during the night. The reception and staff were wonderful.
Chandrakala
2025 年 5 月入住 2 晚
8/10
Staff was friendly. Breakfast had a great variety.
Kendelle
2025 年 5 月入住 2 晚
8/10
The property met my expectations, and my family and I truly enjoyed our stay. The food was excellent, and the overall cleanliness was very good.
However, the staff was not particularly friendly, which was disappointing. The only significant issue we encountered was with the bathroom—the water would overflow onto the floor after each shower.
Dony
2025 年 4 月入住 5 晚
10/10
Great place to stay
Jeff
2025 年 5 月入住 1 晚
10/10
Brenda
2025 年 4 月入住 5 晚
10/10
Very close to IU North Hospital and Riley Children's hospital
Dana
2025 年 4 月入住 1 晚
10/10
Hajrudin
2025 年 3 月入住 1 晚
2/10
The property charged me for my stay even though I had paid Expedia when I booked.
I have been unable to get ahold of the property (I spent 25 minutes on hold before I had to hang up), and I’ve spent at least 30 minutes in a chat with Expedia. I’m still waiting for someone to refund me for one of the charges. I was charged twice for one night stay. That is unacceptable.
If there was a problem between the hotel and Expedia, they should work it out. However, this hotel chose to charge me (when they took my card, they stated it would just be for incidentals) rather than deal with Expedia. Pretty terrible customer service by the hotel.
Jennifer
2025 年 4 月入住 1 晚
10/10
Abhishek
2025 年 4 月入住 1 晚
2/10
Toilet stopped working at 11:30 p.m. No help. Had to move to another room at midnight.
Jack
2025 年 4 月入住 2 晚
8/10
Ishijah
2025 年 4 月入住 3 晚
6/10
Staff simply was not friendly or really cared to address needs or questions. Very surprising- simple requests were ignored. One example- phone didn’t work when I arrived- asked to get fixed- nothing. The lady who checked me in just needs some customer service training. Also parking was sparse and part of hotel was in bad need of cleanup and safety improvements.
John
2025 年 4 月入住 2 晚
10/10
Beautiful hotel. We were told the hot tub wasn’t working but when we got there it was. Loved the pool and hot tub. The hot breakfast everyday was amazing (variety of bacon, sausage, biscuits and gravy, eggs, French toast changing daily)
Leah
2025 年 3 月入住 3 晚
10/10
We liked the helpful friendly staff and how nice the remodel was and the cleanliness of the hotel. The only negative is I feel the site was misleading. Per the pictures we thought we were getting a balcony room but got a regular room but the cleanliness and staff made the stay worth it
Brianna
2025 年 3 月入住 1 晚
8/10
Very nice enjoyed stay
Stephanie
2025 年 3 月入住 2 晚
6/10
Fine stay. But we reserved a room with two queen beds and got two doubles, which is the difference between a good nights sleep while sharing a bed and a terrible nights. Wish we would have gotten what we reserved.
Carl
2025 年 3 月入住 1 晚
10/10
Very nice rooms and breakfast was included.
Kathryn
2025 年 3 月入住 1 晚
10/10
The room is so big and cozy
Joseph
2025 年 3 月入住 1 晚
4/10
There were a group of children at the property as part of a team and the ran through the hotel unsupervised. The staff on duty did nothing but Manager Eric was helpful on Monday.