2/10 糟糕
Magdalena
与配偶出行, 团体旅客
2025 年 5 月 27 日
The staff will try to scam you if possible. Came down for the Indy 500 and had a reservation I had booked months ago. When I tried to check in, the man running the front desk told me they had cancelled my reservation because the rate for rooms had gone up since I had booked it, and that now they were all sold out. I had received no communication about this, and had not been refunded. He was also unable to provide me with any documented proof of this cancellation. A man behind us in line told us that when he had come to check in, the worker had told him that he needed to pay an extra $100 to get his room. Thankfully, I had booked with Expedia and they were able to find me a new hotel room for no extra charge. I recommend that anyone looking into booking this motel just bites the extra cost and stays somewhere nicer that will not scam you.
Magdalena
2025 年 5 月入住 1 晚