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“I recently stayed at DoubleTree by Hilton Hotel Golf Resort Palm Springs with my family for vacation and my experience was quite disappointing. The bathtub in my room was clogged, which made it extremely difficult to take a proper bath. It ended up taking a very long time to shower, which was very frustrating. To make matters worse, my family members who stayed in a separate room also experienced similar issues with their bathtub. For a hotel of this reputation, I expected better maintenance……

“Really cute hotel stayed in the bungalow. Definitely need to improve upon some basics. A woman got the electric blower and was blowing around the pool at 9:30 AM, which was totally annoying, the valet driver wouldn't give me my car until I formally checked out of the FRONT DESK and signed my bill sort of annoying as well, the cleaning ladies cleaning cart, sits outside the pool for most of the day which sort of ruins the pool vibe, room was really pretty staff was nice”

“還算不錯的飯店，但是很遺憾我的房間看不到好的景觀。”

“It’s a beautiful property. I enjoyed a lot of the experience but felt generally nickled and dimed. Few issues - shower temperature was difficult to control, and was burning hot. No reasonable upper limit was set to protect guests. - I had a garden view room and the door and screen were consistently off their track making it hard to open and close - the family pool service attendants were reactive and didn’t ask us what we wanted until after we went up to the attendant stand - similarly……

“Kids love the pool, restaurant is just ok. ”

“NA”

“We arrived well past the established check in hours, but they made arrangements to accommodate us and check in ended up being very easy, even at 1AM. ”

“The studio villa was perfect for our short stay. It was clean, comfortable and had a charming balcony. On the negative side, I did not realize that there would be no place to have breakfast or buy anything near us. We were in the Jasmine entrance and the main check in with the amenities and concierge was not in walking distance. Also, I did not appreciate being asked to "assist" housekeeping by stripping our bed, removing our trash, and washing our dishes. The staff were helpful and considerate.……

“Excellent property and villa that exceeded our expectations. 10/10 would stay again. ”

“Everything was very nice felt very comfortable thank you”

“My partner and I stayed here for two nights on a golf trip. The place was perfect. The grounds had a lot of activities/amenities to partake in. Lovely stay. ”