The service for everything is pretty slow—food, transportation, etc. I would not order room service here, we did once and it was missing 3 things in the order, it was so slow and came cold. They took us to a private beach which we had a lot of fun at, and it was nice for our son. Other than that, really good food & drink. I enjoyed my time here but it’s overpriced, and the staff are not that knowledgeable EXCEPT for the bell hop guys.