Excellent experience great staff and great customer service 🙌🙌🙌
Yordanis
2025 年 2 月入住 3 晚
10/10 超赞
Eugenio,Miami
与配偶出行
2025 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is the best hotel for adults. Very pretty. You are in touch with the nature. The hotel is in the beautiful Island.
Our bottler were David and Martin. The service is increíble.
The restaurant and bars are increíble . I will come back again.
Eugenio
2025 年 2 月入住 3 晚
10/10 超赞
Brady Todd
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Brady Todd
2025 年 2 月入住 4 晚
10/10 超赞
Stefan David
与配偶出行
2025 年 2 月 11 日
满意:住宿条件和设施
Best vacation we have ever had
Stefan David
2025 年 2 月入住 7 晚
10/10 超赞
Sofía
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Sofía
2025 年 1 月入住 1 晚
10/10 超赞
Mafisa
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Food needs upgrade
Mafisa
2025 年 2 月入住 3 晚
10/10 超赞
Victor Hugo
2025 年 1 月 30 日
Victor Hugo
2025 年 1 月入住 3 晚
8/10 还可以
Nancy
2025 年 1 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nancy
2025 年 1 月入住 3 晚
10/10 超赞
Chelsea
与家人出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
10 out of 10 in every way possible. Loved it all and will definitely be back soon.
Chelsea
2025 年 1 月入住 5 晚
10/10 超赞
Amanda L,Covington
2025 年 1 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amanda L
2025 年 1 月入住 3 晚
10/10 超赞
Alexandre
与配偶出行
2025 年 1 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dream place.
Alexandre
2024 年 12 月入住 1 晚
8/10 还可以
Philip L
2024 年 12 月 30 日
满意:住宿条件和设施,清洁度
Philip L
2024 年 12 月入住 4 晚
10/10 超赞
isabel
与家人出行
2024 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food.
Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
isabel
2024 年 10 月入住 2 晚
10/10 超赞
Eva
2024 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
wedding
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact.
All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
Eva
2024 年 10 月入住 2 晚
10/10 超赞
Angela
2024 年 10 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Angela
2024 年 9 月入住 3 晚
10/10 超赞
Timothy
与配偶出行
2024 年 9 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful experience staying at this hotel. It’s not a cheap resort, but you get what you pay for. The service, dining options, and facilities were top class. It felt like a really luxury four days, and the staff were all very helpful..
Timothy
2024 年 9 月入住 4 晚
10/10 超赞
Manasa
与配偶出行
2024 年 8 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you so much for spoiling us :)♡
Amazing service
Manasa
2024 年 8 月入住 1 晚
10/10 超赞
Amado Ernesto
2024 年 8 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Amado Ernesto
2024 年 8 月入住 3 晚
10/10 超赞
Mary
与家人出行
2024 年 8 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was what we hoped for.
Mary
2024 年 5 月入住 5 晚
10/10 超赞
Delianna
与配偶出行
2024 年 8 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful hotel
Delianna
2024 年 8 月入住 2 晚
10/10 超赞
Kumarl,Tampa
与配偶出行, 团体旅客
2024 年 8 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, amazing service
Kumarl
2024 年 8 月入住 4 晚
10/10 超赞
Alexia,Austin
与配偶出行
2024 年 8 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
Alexia
2024 年 7 月入住 2 晚
10/10 超赞
Mauricio
与配偶出行
2024 年 8 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo excelente !!
Mauricio
2024 年 8 月入住 2 晚
10/10 超赞
Carolina,BOCA RATON
与配偶出行
2024 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything about this place, and the people. Definitely will be back.
Carolina
2024 年 7 月入住 4 晚
10/10 超赞
Desirae
与配偶出行
2024 年 6 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man
And I will return to this property.