Our stay could have been better but it seemed as if the staff didn't care. The resort rooms are in need of some tlc, beds were ok pillows are very thin, water temp is inconsistent, pool was HOT which made us not want to use it during the day as it wasn’t refreshing to be in. The staff was hit or miss, none of them seemed to be communicating well with each other as none of them gave the same times for the pool, kayak/paddle board rentals, or told us if breakfast in the lobby was included or not. One night the pool was open until around 11pm. The signs say until sunset which was around 8pm. A different night we tried to go out around 8-9pm and it was already closed down for the night. When asking staff they couldn’t really give us a reason why or tell us a specific time it was open different days. I requested a late check out that was approved via email and then received a reminder from someone at the front desk that checkout was at 11am. I had to message them back to remind them we requested a late check out. Poor communication that turns into poor service. The housekeeping staff was inconsistent as well. We had to request other towels, toilet paper, service. Even after requesting specific things they weren’t done. The restaurant/pool bar is just the pool bar also. They have to get food delivered from a different restaurant so the wait is longer. The bar only has wine based drinks so it’s not really a bar. Overall I wouldn’t stay here again or recommend to anyone else.