We were very impressed with this hotel and the service. The lady at the front desk was very helpful, and the two men that treated us exceptionally well when we first arrived and when we were leaving, even laughing with us and making sure all of our needs were met. The coloured girl from downstairs where the restaurant was, helped us so much with shopping suggestions, all while showing her beautiful smile. It made such a difference that everybody was smiley and very welcoming. The hotel itself was clean and was cleaned everyday, we were given bottles of water for free in our room every night, and even hot chocolates on our last night. It’s in a convenient area, near to Akrasay, Grand Baazar and many other walkable distance areas. I would definitely recommend this hotel and would stay there again.