This hotel changed our booking to other worse hotel when check-in.
We have arrived this hotel on 10/22 morning and then began our daytime tour and waited for check-in. But, when we wanted to check-in the evening, the staff told us there are some problem to their bath and shower facility. Hence, he wanted to change our booking to other equivalent hotel.
However, the other hotel is only 3-star and not equivalent to Aprillis hotel which is 4-star. This hotel didn't provide any refund or compensation to us. And, when we back to Aprillis hotel and argued with the staff, we saw many people completed their check-in and walked around in the hotel. It seemed the problem only occurred to our booked room and nothing to others. It's hard to trust what this hotel said.
This is the worst experience in our Turkey travelling. It seems this hotel is not first time to change customers' booking. We sincerely hope none will meet the same treatment from Aprillis.
Das Hotel hat eine sehr gute Lage
Die Top Sehenswürdigkeiten sind gut zu Fuß zu erreichen. Straßenbahn 300m entfernt.
Die Zimmer sind sauber und gut ausgestattet. Von der Dachterasse hat man einen tollen Blick.
Gutes Frühstück
Nettes und zuvorkommend Personal.
Holger
2025 年 5 月入住 7 晚
8/10 还可以
Oliver,Kerpen
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Das Hotel hat eine sehr zentrale Lage. Der Bazar ist fußläufig sehr schnell erreichbar. Die Bahn (die Haltestelle ist 1 Min. entfernt) fährt zu allen grossen Sehenswürdigkeite und zum Hafen von wo man auch sehr schnell und einfach auf die asiatische Seite übersetzen kann. Leider ist das Hotel sehr hellhörig, aber mit Ohrstöpsel sehr gut auszuhalten. Das Personal ist sehr nett und aufmerksam.Das Essen (wir hatten nur Frühstück) ist ausgiebig, frisch und lecker. Es war für jeden was dabei (inkl. Vegetarier). Wir kommen gerne wieder.
Oliver
2025 年 4 月入住 4 晚
10/10 超赞
Jonathan
与配偶出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a really great time staying at the Aprilis Hotel. The staff looked after us so well, with such courtesy and kindness. The rooms were very clean and comfortable; the hotel was very central for all of our sightseeing; the breakfasts were plentiful; and the views from the rooftop bar were incredible. The hotel is on the main tram route, with only 10 minutes walk down the hill to Haggia Sophia and the Basilica Cisterns. We stayed here for 12 nights and found plenty to do in and around the city. The staff greeted us with Turkish tea on arrival,. and brought complimentary drinks to our room one night.The breakfast staff were super helpful, and the reception staff were a great help in helping us plan our sightseeing. I would heartily recommend this hotel to anyone.
Jonathan
2025 年 4 月入住 12 晚
10/10 超赞
Hafize
2025 年 3 月 1 日
Hafize
2025 年 2 月入住 4 晚
6/10 一般
MIRJAHON
商务旅客
2024 年 12 月 5 日
不满意:住宿条件和设施
MIRJAHON
2024 年 11 月入住 1 晚
10/10 超赞
mica,Anchorage
2024 年 12 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room, spa on site, good breakfast, friendly staff, underground parking garage right next to hotel.
Not high end, not budget.
A nice middle ground room.
I would certainly stay there again
mica
2024 年 11 月入住 2 晚
8/10 还可以
isabelle
与配偶出行
2024 年 11 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Personnel extraordinaire et gentil! Près de toutes les attractions. Un peu bruyant et manque d aération sinon super
isabelle
2024 年 11 月入住 2 晚
10/10 超赞
真实旅客
2024 年 11 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2024 年 10 月入住 9 晚
10/10 超赞
Hande
与家人出行
2024 年 11 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Guzel bir yer
Cok guzel bir otel cok temiz duzenli sessiz. Calisanlarin hepsi cok iyintarik bey berdan bey hepsi cok nazik yardim sever sevecen ben cok begendim
Hande
2024 年 11 月入住 1 晚
10/10 超赞
Lutfiye
2024 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
The property was good the area was easy to get to travelling was easy very good
Lutfiye
2024 年 10 月入住 7 晚
2/10 糟糕
Maria,MIAMI
与家人出行
2024 年 10 月 21 日
满意:清洁度
不满意:住宿条件和设施
The property cannot be in a better location, but the place is very dated and the room was way too small. Because it was Winter, we couldn’t turn on air or fan, and we were always very hot, having to sleep with window open and noise not pleasant.
Maria
2024 年 10 月入住 2 晚
10/10 超赞
Manuel,Sykkylven
与配偶出行
2024 年 10 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La limpieza de la habitacion y la gentileza del personal
Manuel
2024 年 10 月入住 5 晚
10/10 超赞
louis
2024 年 10 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience
louis
2024 年 9 月入住 1 晚
10/10 超赞
Beáta
与家人出行
2024 年 10 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beáta
2024 年 10 月入住 3 晚
10/10 超赞
Sohail
2024 年 10 月 5 日
Sohail
2024 年 8 月入住 15 晚
6/10 一般
Laura
团体旅客
2024 年 10 月 3 日
满意:员工和服务,清洁度
Decent choice
Decent hotel in middle of Fatih. Good location but with that comes a bit of noise. Windows/walls were pretty thin so could hear street/hotel noise.
Breakfast standard - all in all a decent choice
Laura
2024 年 9 月入住 3 晚
10/10 超赞
Nabi
与家人出行
2024 年 9 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice service
Nabi
2024 年 8 月入住 15 晚
8/10 还可以
Louise
2024 年 9 月 17 日
Louise
2024 年 9 月入住 3 晚
8/10 还可以
Vladimir
与家人出行
2024 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s a nice location but you can tell the extra paint and the nice decorations were only applied to the lobby and breakfast area. The room itself hasn’t seen much love for a while. The worst part of it, the room has AC but it didn’t cool enough. The room felt like it was 25C all day and all night. Which is better than 32c that was outside but difficult to sleep and be comfortable all day. Only stayed here because of the 3 beds.