Property very old and in a poor quality, worst was that we had room with no windows and underground next to staff rooms, very noisy at night time, poor sound proof of the rooms, it was beautiful hotel but it was run down badly, pictures probably was done 10 years ago, even a pool area handles are broken everything was used and abused:) location is very good, walking distance to all old town
Aurimas
2025 年 1 月入住 3 晚
8/10 还可以
Muhammed
2024 年 12 月 13 日
满意:住宿条件和设施,员工和服务
Muhammed
2024 年 12 月入住 5 晚
10/10 超赞
Jamila
2024 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Jamila
2024 年 12 月入住 1 晚
8/10 还可以
Ali
团体旅客
2024 年 11 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good stay, clean room
Ali
2024 年 11 月入住 3 晚
10/10 超赞
Sara,Surrey
与家人出行
2024 年 11 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful hotel situated in the heart of the Fatih district of Istanbul. Attractions like Sultanahmet masjid, Valence aqueduct and Galata bridge are within walkable distance. Lalali is right behind the hotel. There are restaurants all around the hotel. The staff were very helpful and welcoming. They also informed us in person about their accommodations like their Turkish hammams and their tour programs.
Sara
2024 年 11 月入住 5 晚
2/10 糟糕
Babajide
团体旅客
2024 年 10 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor Stay
The staff were somewhat rude and not helpful. The noises from the restaurant dis not let is sleep. All through till about 4am. Receptionnstagg where not helpful despite complaining suggesting we should wait 2 days before a room change. Thisis the worst 5star hotel ever. The rooms are small do not be deceived by the pictures.
Babajide
2024 年 10 月入住 4 晚
8/10 还可以
JU YOUNG
2024 年 10 月 4 日
满意:住宿条件和设施,员工和服务
All was good excepting for condition of hotel.
It’s five stars but i think it was not honestly.
Staffs and service were great 👍
JU YOUNG
2024 年 9 月入住 5 晚
6/10 一般
Kadir
2024 年 9 月 26 日
Kadir
2024 年 9 月入住 1 晚
2/10 糟糕
Nilgün
2024 年 9 月 24 日
不满意:住宿条件和设施,清洁度
Daha ucuza bundan cok daha guzel yerlerde kalinir
Aksam yemeginde pilav makarna ve tavuk menusu olan 5 yildizi neye gore alsigini anlamadigimiz bir otel. Gittigimizde terasta tadilat vardi o yuzden manzara yorumu yapamayacagim zira kaldigimiz odanin penceresi de yoktu. Banyoda kurtlar vardi ilk kez boyle birsyee sahit oldum. Kimseye tavsiye etmiyorum kahvalti disinda hicbirsey fotograflarda gorundugu gibi degil
Nilgün
2024 年 9 月入住 1 晚
8/10 还可以
EeLain
2024 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good value for money. Family friendly.
EeLain
2024 年 8 月入住 4 晚
8/10 还可以
EeLain
与家人及幼儿出行, 与家人出行
2024 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great value deal for room plus half board (i.e. breakfast and dinner) that was noteworthy. Beds were also very comfy, a hybrid of spring and memory foam. Finally, the air conditioning was very effective at tempering the flaming Turkish summers.
EeLain
2024 年 8 月入住 4 晚
2/10 糟糕
Daniaal
2024 年 8 月 30 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Room was in basement without window and too hot with no fresh air- was booked for a premium . Hotel made an excuse there online pictures are just the “best version” of what the room could look like not actually what you should expect
Daniaal
2024 年 8 月入住 10 晚
2/10 糟糕
真实旅客
与家人出行
2024 年 8 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
0 star hotel, 0 service and stupid staff
I have booked a family room months ago. When I arrive with my family they said they dont have space and is full booked up. I cant understand how that is even possible when i have booked and payed everything months ago.
They moved us to another hotel - staff cant even speak clear english. Stupid staff and not 5 star service. I cant recommend this hotel to anyone. Please safe your money and use to stay somewhere else.
Breakfast is not like 5 star - nothing good to say about this place.
真实旅客
2024 年 8 月入住 4 晚
6/10 一般
Hesham
与配偶出行
2024 年 7 月 22 日
满意:清洁度
Food was poor for breakfast and dinner. If an item ran out, it wasnt replenished, including basics like tea and coffee. Towels also "finished" if you went to the pool too late. A shame becuase other than that it was ok.
Hesham
2024 年 7 月入住 7 晚
6/10 一般
Laura
2024 年 6 月 16 日
Laura
2024 年 6 月入住 3 晚
10/10 超赞
Sema
2024 年 6 月 13 日
Sema
2024 年 5 月入住 8 晚
10/10 超赞
MRS AATIQA
2024 年 6 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
MRS AATIQA
2024 年 5 月入住 5 晚
10/10 超赞
Fatima
2024 年 6 月 4 日
Fatima
2024 年 6 月入住 1 晚
4/10 很差
Hoan,Sunnyvale
与家人出行
2024 年 6 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The deluxe room next to the dining area is cut off and is much smaller. We asked the receptionist to change the room but there's no more room available(?). The carpet is so dirty that we have to use towels to cover it. Very loud music until 2:00 am. Not sure how they got the 4 star rating?
Hoan
2024 年 5 月入住 2 晚
10/10 超赞
Nuray
与家人出行
2024 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bon hôtel personnel super très bien placé le repas était excellent et varié
Nuray
2024 年 5 月入住 5 晚
8/10 还可以
Eirik
2024 年 4 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施
Eirik
2024 年 4 月入住 3 晚
6/10 一般
Nihal
2024 年 4 月 11 日
Nihal
2024 年 4 月入住 4 晚
2/10 糟糕
Ziya
2024 年 4 月 8 日
Ziya
2024 年 4 月入住 1 晚
10/10 超赞
Tanja
与家人出行
2024 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
5 star hotel
The hotel is great! Close to main attractions. Also very close to metro-station. Breakfast and dinner are great. Staff is helpful and very polite, especially Marat and Iliat! Great hotel, great service! We enjoyed a lot!