We chose this hotel specifically to get a few restful nights of sleep after surgery, but unfortunately, we didn’t get even one full night of uninterrupted rest. Out of all the hotels we’ve stayed in, this was by far the most disappointing—especially considering it’s marketed as a 5-star property.
The beds were extremely uncomfortable. Every time I turned over, I would wake up from the discomfort. For a luxury hotel, that’s simply unacceptable. The soundproofing was virtually nonexistent—each night, our neighbors would return drunk around 3 or 4 a.m., loudly talking and laughing in the hallways and slamming doors. It felt like they were right in our room, and it happened every single night.
Another issue was a flashing light from the smoke detector that blinked constantly when we turned the lights off—very disruptive in an already restless environment.
To be fair, the room itself was spacious and beautifully designed, and the staff were friendly and helpful. However, the restaurant was highly overpriced and not worth it, especially given the many great dining options right outside the hotel.
All in all, if you’re looking for comfort, peace, and a good night’s sleep, I’d recommend staying elsewhere. This hotel simply didn’t deliver on its promises.