I am so grateful to have found this Hotel, Ali, and all the staff were very helpful and made me feel very comfortable. The hotel is 4 stars but i would say 7 stars. I really dont understand how its only a 4 star. The whole stay was luxurious and had an amazing turkish bath, with hammam, sauna, steam room, salt water heated pool, luxury spa vegan organic hair and body products. Great location and 3 minutes walk to the train/metro. I wish i could stay there every day!!! There was another girl at the front desk that gave outstanding customer service with such a warm smile. They were very genuine and lovely staff, I really miss them!!! Thank you very much for having me... also, I miss the hair conditioner there!!! Highly recommend!!! 10 out of 10