Staff are outstanding- absolutely make the stay exceptional. Knowledgeable, friendly, nothing is too much trouble. Take one of their organized tours - our food tasting tour with the Manager, Mr Alkan was exceptional!
Breakfast is very good, and hot dishes change every day.
The location is outstanding, proximate to all major sites, and 1 minute from tram stop - which makes it super easy to get around.
Example - our ferry to Bursa was cancelled; the front desk helped us book an alternative ferry… by calling the ferry company (IDO), being put on hold, then our Visa card wouldn’t work, so he paid with his personal Visa, to make sure we got the reservation. Just outstanding.
If in doubt, or trying to decide between hotels, pick this one, you won’t be disappointed.