I was not upgraded and was put into a room where the air did not work right. |I barely slept all night after paying a top amount for the room. The next day I told them about this and they showed me a lower room that was small in the bedroom area . I went online to find what was available and found a room above the one I had. I saw that room and even though it was not at the same level it was larger and the air worked. They told me it would be 25 dollars more and then charged me 45 dollars more. I had a dog that they charged unlike what it said on the webiste not one fee but a fee every night which I have never paid. This place will nickel and dime you for everything. I never recevied links in email for breakfast in room which was included and had to call several times to get it delivered on my second day. The elevators and very slow so allow yourself extra time. They only tell you what you want to hear . I wasted a lot of time in room change then had to haggle for them to give me a break which they said they would and then they go and charge me the same as the online rate. All I can say is do not stay on anyfloor below 4 as well. You will have alleys and gragages to look at. They do not follow any of the upgrades if you are a gold expedia member and will tell you the day before you can have a late check out then the next day will not do it. It was very warm and they did nothing for the problem I had.
brian
2025 年 2 月入住 2 晚
10/10 超赞
RENATO,NOVA LIMA
2025 年 2 月 10 日
RENATO
2025 年 2 月入住 1 晚
10/10 超赞
Mônica
与家人出行
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mônica
2025 年 2 月入住 3 晚
10/10 超赞
Daniele
2025 年 2 月 6 日
Daniele
2025 年 1 月入住 2 晚
10/10 超赞
Saulo
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Saulo
2025 年 1 月入住 2 晚
10/10 超赞
Caio Rafael
与家人出行
2025 年 2 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Caio Rafael
2025 年 1 月入住 4 晚
10/10 超赞
Luciane
与家人及幼儿出行, 与家人出行
2025 年 1 月 31 日
Tudo muito bom
Luciane
2025 年 1 月入住 4 晚
2/10 糟糕
CARLOS EDUARDO
2025 年 1 月 30 日
CARLOS EDUARDO
2025 年 1 月入住 1 晚
10/10 超赞
Jorivan
2025 年 1 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jorivan
2025 年 1 月入住 2 晚
10/10 超赞
Luis Rafael
2025 年 1 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Luis Rafael
2025 年 1 月入住 2 晚
10/10 超赞
Sarah
团体旅客
2025 年 1 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Melhor de BC
Atendimento impecável, serviço de qualidade, café da manhã ótimo com variedades. Funcionários cordiais. Local incrível
Sarah
2025 年 1 月入住 1 晚
8/10 还可以
Mauricio
与家人出行
2025 年 1 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mauricio
2025 年 1 月入住 4 晚
10/10 超赞
ELISABETH
2025 年 1 月 14 日
ELISABETH
2025 年 1 月入住 1 晚
8/10 还可以
MARCOS
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Funcionários muito educados, atenciosos e gentis. No entanto, fiquei em um quarto cuja janela era voltada para a lateral de prédio, de frente para uma parede cega. Nao era possível nem saber se o céu estava nublado ou não.
MARCOS
2025 年 1 月入住 3 晚
10/10 超赞
Leila
2025 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Leila
2024 年 12 月入住 9 晚
8/10 还可以
Lucia helena
2025 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lucia helena
2025 年 1 月入住 2 晚
10/10 超赞
Henrique
2025 年 1 月 5 日
Henrique
2025 年 1 月入住 1 晚
10/10 超赞
Kamila
与家人出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kamila
2025 年 1 月入住 2 晚
8/10 还可以
Juliano
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel incrível, so melhoraria o café da manhã, senti falta de sucos naturais e mais opções saudáveis.