Good location to airport. Tv did not work in room. Bad side views. Building tower number 2 is lower quality. Staff was superb.
Bino V.
2025 年 3 月入住 6 晚
10/10
Landon
2025 年 3 月入住 4 晚
6/10
My room heating was not working properly . It took me 3 days complaining . They upgraded me to a better room . On this new one every morning from 5am to 7:30 am there was noise nearby . So in 6 days i only had a good night of sleep in one ! Be very careful when staying here !
Jose Aecio
2025 年 2 月入住 6 晚
10/10
Jessie A
2024 年 9 月入住 4 晚
10/10
Amazing front desk staff; great environment
Terra
2024 年 9 月入住 4 晚
10/10
Kevin
2024 年 9 月入住 3 晚
6/10
The setting in the Teton Village was beautiful. The staff was pleasant but not very informed about the region and concierge was never present during our stay. The restaurant in the hotel was very good. The hotel itself was just ok but not up to the price paid. Lots of small issues that in a less expensive hotel would not be an issue but for the price we would expect much better. Some examples are the room was tight, window was filthy with an antenna dangling off the roof in front of it (interfered with the view of the mountain), no extra towels, water temperature was hard to adjust with the loose handle and the tub side was quite high making getting in and out an adventure and had to ask for the facial tissues to be replaced instead of housekeeping just doing so during their daily cleaning. Seemed like 2 star quality for 5 star price.
Richard
2024 年 9 月入住 3 晚
10/10
Staff was friendly knowledgeable property was was clean all around a great stay would highly recommend!
Catherine
2024 年 9 月入住 2 晚
8/10
Generally fine but water temperature in room was problematic and took 2 days to fix
Edgar
2024 年 8 月入住 3 晚
10/10
♡
Stan
2024 年 8 月入住 3 晚
10/10
My husband and I were referred to Hotel Terra for our anniversary trip. From the moment we arrived, the staff of the hotel and surrounding business greatest us with smiles and warm welcomes. We thoroughly enjoyed the food and wine options on site. The room was a basic King and was clean and comfortable. The location in Teton village allowed us to enjoy everything Jackson has to offer and return to the comfort of this classy hotel and its neighbors. The only negatives we experienced was the restaurants favored ambiance over customer comfort. It was 70 degrees outside and the fireplaces were on inside Corsa. Made it somewhat difficult to enjoy the meal while sweating. Another is, we were not informed at check in or before that the gondola and tram were closed for private events on Fridays and Saturdays. Our anniversary was on Saturday and we were wanting to schedule a romantic dinner atop the mountains, however did not go to schedule til Thursday and they were sold out for the day and unable to accommodate, book ahead of time-lesson learned. The Chill Spa couples massage was amazing. Spa facilities were pleasurable and staff accommodating to our specific needs. All in all a fantastic 5 day vacay!
Kelly
2024 年 7 月入住 4 晚
10/10
Shawna
2024 年 5 月入住 3 晚
10/10
Staff, particularly Tyler, were helpful and attentive.
Larry
2024 年 5 月入住 3 晚
10/10
Melody
2024 年 4 月入住 1 晚
10/10
Loved everything about this property! From the service to the room, the decor and the food! Fabulous stay and a fabulous location!
Jennifer
2024 年 3 月入住 3 晚
10/10
Pasamos unos días en Jackson hole y nos encantó la ubicación del hotel está en la mejor área cerca de todas las amenidades y a unos metros de la montaña para ir a esquiar . Excelente hotel 👍