Friendly employees but my room smelled, in the shower the knob came off and after king size bed was not comfortable.
Benjamin
2025 年 5 月入住 3 晚
6/10
Nice property, expedia please tell guest about parking, the hotel charges for parking 15 per night, I was unaware and your also charged 50 per night for incidental
Lynetta
2025 年 5 月入住 2 晚
6/10
Front desk worker Jeffrey is SO kind and welcoming. He truly made my experience feel wonderful. However… Christine at the front desk was condescending, rude, and spoke to me like a child. I was in town on very important business and was not treated with respect or kindness when interacting with her. The Hotel manager was respectful and apologetic regarding the situation.
Kaitlynn
2025 年 5 月入住 1 晚
10/10
I enjoyed my stay. The property is very clean and the staff are friendly. I did not like paying for parking since I was a guest. Parking fees need to be included.... not extra.
michele
2025 年 5 月入住 1 晚
10/10
Easy to find and at a great location in Jacksonville. Close to everything.
Alejandra
2025 年 4 月入住 2 晚
8/10
Some of the staff was on the phone on speaker very early in the morning.
Louvedor
2025 年 4 月入住 2 晚
10/10
Diana
2025 年 4 月入住 2 晚
8/10
lisa
2025 年 4 月入住 1 晚
6/10
our room was musty
amy
2025 年 4 月入住 1 晚
4/10
Room keys didn’t work twice upon check in and when they did work the room wreaked of cigarette smoke. Was given another room.
Joel
2025 年 4 月入住 1 晚
10/10
The staff here were amazing…helpful, happy, and genuine. Every interaction with them was a pleasure, and they made my trip so enjoyable!
Linda
2025 年 4 月入住 1 晚
10/10
Close to our sons homes
Mary C
2025 年 4 月入住 1 晚
10/10
It is great to stay quiet and staffs are friendly and nice.
Felix
2025 年 4 月入住 2 晚
10/10
The staff was great, friendly and helpful. Its clean and breakfast i the bomb! Location is easy to fun and walking distance to eats & the riverwalk.
KATIE
2025 年 3 月入住 2 晚
10/10
Great place to stay downtown.
KEVIN
2025 年 3 月入住 1 晚
6/10
I tried checking in around noon and was told there would be a $50 charge for early check in. I asked when I could check in to avoid this and was told around 1 pm (less than an hour from then). I indicated I could not wait that long for I needed to be at a meeting. She indicated I could leave my luggage there. So, I had to freshen up in the restroom behind the desk. Very inconvenient and I'm a Hilton Honor's Member.
Also, at night when I got back to my room, there was loud music coming from across the parking lot. I called front desk and asked about it. They knew and indicated that the band will quit by 9:30 pm as required by ordinance. I had a long couple days of travel and was planning on sleeping 8:30 or so. I asked to change rooms and the other room available was first floor by the elevator. So, I stayed and suffered through the loud music.They did stop around 9:40 pm. I remember asking the clerk at the front desk that I needed a very quiet room and this is what she gave me.
We be traveling to downtown Jacksonville at least monthly on business going forward and will never stay at this place again.
William
2025 年 3 月入住 1 晚
10/10
Staff at check in was very friendly and helpful. We were very late and tired and he made it quick and pleasant. The waters and snacks were nice too.
Amber
2025 年 3 月入住 1 晚
10/10
Good location for us, very close to the hospital.
Debbie
2025 年 2 月入住 1 晚
10/10
Jay
2025 年 1 月入住 1 晚
10/10
Sabrina
2025 年 2 月入住 2 晚
10/10
room is perfectly set up....2 queen size comfortable beds, study desk and lamp, comfortable easy chair and perfect bathroom