Booked this hotel and was suppose to be a non smoking room. We got there and it was so smoky that we could not stay in the room. The place was run down.
Catherine
2021 年 2 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行, 商务旅客
2021 年 4 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had to leave. This hotel was absolutely disgusting. Mold on the ceiling, filthy furniture, kitchen was not clean, broken locks on the door. DO NOT STAY HERE!!!!
真实旅客
2021 年 3 月入住 5 晚
2/10 糟糕
Daniel
与家人出行
2021 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Daniel
2021 年 3 月入住 1 晚
2/10 糟糕
真实旅客
与家人及幼儿出行
2021 年 4 月 3 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Let's just say the conditions of the hotel were so bad that the hotel was permanently closing in the middle of our stay... I didn't even feel comfortable sitting on any furniture. We stepped foot in the hallway and knew immediately we weren't staying there. The desk clerk told us, "Go check your room. If you don't like it, just come back to me and we'll refund you." He was well aware of the poor conditions obviously
真实旅客
2021 年 3 月入住 4 晚
8/10 还可以
Latoya
2021 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Latoya
2021 年 3 月入住 1 晚
2/10 糟糕
真实旅客
2021 年 4 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2021 年 3 月入住 10 晚
2/10 糟糕
Anastassiya
与家人出行
2021 年 4 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirt, cockroaches and not safe
Terrible hotel. The pool did not work, the room had karakans and was very dirty. The room was given at 4.30, we went there with 3 children and realized that it was not safe to spend the night in such a place. after 15 minutes we left the hotel and our payment for the day was withheld. the photo was not true. I do not recommend staying at this hotel
Anastassiya
2021 年 3 月入住 3 晚
2/10 糟糕
真实旅客
与家人及幼儿出行, 与家人出行
2021 年 3 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
First he told me that he didn’t have a room they was not going to honor the Expedia reservation he made different excuses I refuse to leave and finally they put me in a room after much arguing there was no remote control forks linens soap ice trays The pool was closed there was no breakfast and the air conditioner was off in the building this is the second time a hotel has not honored my Expedia reservation I have spent thousands of dollars on Expedia and I have lots of trips coming up soon unless y’all do something I will not book with Expedia again
真实旅客
2021 年 3 月入住 1 晚
6/10 一般
真实旅客
与家人及幼儿出行
2021 年 3 月 29 日
满意:员工和服务
不满意:服务设施
I had to switch rooms 2 times but other then tht it was ok . There is no blankets on the bed besides sheets.
真实旅客
2021 年 3 月入住 2 晚
2/10 糟糕
真实旅客
与配偶出行
2021 年 3 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff communications and appearance totally unprofessional. Peeling paint on the front check in counter. A promise of early check in at 3 pm was not honored. Arriving at 3:45 pm, we were made to wait in our car until 4 pm. In 40 years of traveling i have never experienced this at any hotel. I left and refused to stay there.
真实旅客
2021 年 3 月入住 1 晚
8/10 还可以
Marsha
团体旅客
2021 年 3 月 28 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
AC didn't work
They had to move us because the ac didn't work! I finally just bought fans because they were sold out snd didn't have anywhere else to move us!!!
Marsha
2021 年 3 月入住 1 晚
2/10 糟糕
Margo V.
2021 年 3 月 26 日
不满意:客房舒适度,员工和服务
Margo V.
2021 年 3 月入住 6 晚
4/10 很差
Joshua
商务旅客
2021 年 3 月 24 日
满意:清洁度
不满意:客房舒适度,住宿条件和设施
Great hotel, horrible conditions
The hotel as a whole was great but the kitchenette didn’t come with an oven , the stovetop in the room didn’t work , & the dishwasher would push dirty water into the sink.
Joshua
2021 年 3 月入住 5 晚
8/10 还可以
KaShanda
2021 年 3 月 24 日
满意:客房舒适度,员工和服务
KaShanda
2021 年 3 月入住 1 晚
2/10 糟糕
Michael
与家人出行
2021 年 3 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad choice
Booked room for family 4 kids 2 adults only received two towels and had to ask the guy doing laundry for more because they were out and only 4 pillows in room for six people no extra blankets for couch bed also pool was closed
Lastly it was more of a low income housing type place because 90 percent of people there were living there week to week
Michael
2021 年 3 月入住 2 晚
2/10 糟糕
真实旅客
2021 年 3 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2021 年 3 月入住 2 晚
2/10 糟糕
真实旅客
与家人及幼儿出行
2021 年 3 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff always on the phone. He didnt care about talking to you
真实旅客
2021 年 3 月入住 1 晚
2/10 糟糕
Karen
2021 年 3 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nasty
I never stayed , it was hot in lobby, when I arrived there was no rooms ready or cleaned yet , I heard someone was Murder there on Monday and there was an ongoing Investigation, it was a 3star post, looked more
like a 0 star for hotels.com Status, I want my money back , I had to book at a Another hotel across the way that was more my status , when Hotels.com tried to call to get me a refund they didn’t answer the phone.
Karen
2021 年 3 月入住 1 晚
8/10 还可以
Jinalyn
与家人出行
2021 年 3 月 20 日
满意:客房舒适度
不满意:住宿条件和设施,清洁度
Need to renovate
Room is big enough to accommodate 6 guests. But it really need renovation. Greasy plates, fridge, microwave , coffee maker wasn’t clean. Breakfast not included even it was advertised. Good to look at from the outside, reception area clean and well designed but the room we stayed at is falling apart. We’re glad to stay just for the night.
Jinalyn
2021 年 3 月入住 1 晚
2/10 糟糕
Jaquilla
与家人出行
2021 年 3 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was not really clean so it made my family uncomfortable
Jaquilla
2021 年 3 月入住 1 晚
2/10 糟糕
Paul
与家人出行
2021 年 3 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay here
Well the guy at front desk was not very friendly. We went to the building all you could see is trash outside of the building. The smell was really bad all you could smell is pot . Inside the building hallway smell like pot . The room we were greeted by the 2 roaches crawling . The fridge raider wasn’t working right and we asked for more towels never got them. The phone didn’t work I had to Chase down somebody to get towels . Because I ask front desk for Sunday you didn’t have any. And a man of their ass how long we are staying like I was inconvenience him. This place was the worst place I ever stayed in with my family.
Paul
2021 年 3 月入住 3 晚
2/10 糟糕
真实旅客
商务旅客
2021 年 3 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was not clean, AC was broke, called several times no one came no assistance what so ever the carpet dirty had a smell I am never staying at that hotel ever again and the hidden fees was a mess as week