Beautiful Inn situated on the end of a super nice shopping and restaurant town square. Great spot to stay if golfing at TPC Sawgrass as it right in front of the entrance. Room was nice with a brand new outstanding TV. More water pressure in the bathroom would be nice, but not at all a let down.
Thomas
2025 年 5 月入住 1 晚
10/10 超赞
Jerry
与家人出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Second time staying here. Great location , staff and clean rooms.
Jerry
2025 年 4 月入住 6 晚
10/10 超赞
Catherine
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
This property was clean and convenient to shopping and dining. Very friendly staff. I will defeniently come visit again.
Catherine Wyman
Catherine
2025 年 5 月入住 1 晚
6/10 一般
Ashley
与家人及幼儿出行
2025 年 5 月 18 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
I booked a night specifically at this hotel to enjoy the hot tub for a bridal shower weekend and it was closed the entire time we were there. The ice machines were also all not working so having to walk downstairs every time we needed some was a little inconvenient. Other than that the hotel itself was very nice, just disappointed that the hot tub was closed.
Ashley
2025 年 5 月入住 1 晚
2/10 糟糕
Abigail
与配偶出行
2025 年 5 月 11 日
不满意:员工和服务,清洁度
I am absolutely livid. My husband and I are staying at this hotel for two nights. We were informed when we checked in that there were three wedding blocks. Both my husband and I went to sleep at 9:30pm. I am pregnant so don’t stay up late ever. At around 1:23am the room phone rings waking both of us up and asking us to keep it down in a very rude manner by the front desk attendant Brian. My husband said you have just woken us up we haven’t been awake or making noise for hours. I was shocked by this that I called the front desk back. Brian again was very rude and accusatory. I said it is literally impossible that sound was coming from our room. He basically was saying well I don’t believe you. I have found it very hard to sleep during my pregnancy so to be woken up at this hour is horrible. I am unable to fall back asleep Check the time that I am making this complaint. Horrible customer service. I am surprised this is how Hilton treats their clients.
Abigail
2025 年 5 月入住 2 晚
10/10 超赞
Margie,Fayetteville
商务旅客
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was very nice, staff was great and it was a quick walk to my meetings/show next door.
Margie
2025 年 5 月入住 2 晚
8/10 还可以
James,Key Largo
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
rooms have been freshened up, very helpful management
James
2025 年 5 月入住 1 晚
10/10 超赞
john
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
john
2025 年 4 月入住 2 晚
10/10 超赞
Lafonda
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We celebrated my sister birthday and the hotel staff was very accommodating and customer service was A1.
Lafonda
2025 年 4 月入住 1 晚
10/10 超赞
Anthony P
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
It is close to family at Vicar's Landing. Liked the renovation. Appreciated the change of room due to shade problem. Enjoyed the pool.
Anthony P
2025 年 4 月入住 3 晚
4/10 很差
paula
2025 年 4 月 25 日
不满意:住宿条件和设施,清洁度
The bathtub was rusty, surface worn, did not appear clean.
The window blind was rolled up and held in place with large paper clip. Multiple holes in the blind.
Front desk did send someone to clean tub when requested but still felt dirty.
Hallway carpets worn and dirty.
paula
2025 年 4 月入住 5 晚
10/10 超赞
Bruce
2025 年 4 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Hotel was clean, service was great.
Bruce
2025 年 4 月入住 3 晚
10/10 超赞
karla
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best hotel
karla
2025 年 4 月入住 1 晚
10/10 超赞
edward
与家人及幼儿出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
hospitality
edward
2025 年 4 月入住 2 晚
10/10 超赞
Matthew
2025 年 4 月 24 日
满意:住宿条件和设施,清洁度
Matthew
2025 年 4 月入住 1 晚
10/10 超赞
Peter
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Chase at reception did his absolute best to sort our rooms out on checkin, when there was an issue regarding our room availability due to issues with the AC in some rooms.
Overall excellent stay.
Peter
2025 年 4 月入住 3 晚
10/10 超赞
Michael
团体旅客
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my first stay at this property in this area around Jacksonville, Fl. I enjoyed the stay from start to finish. The well trained front desk staff Rikki took care of me and my guest during the entire stay. She is provides outstanding service and understands what a hotel guest needs. This particular hotel has all the amenities with larger rooms, pool and hot tub, easy parking, and a good connection to local retail areas for dining and shopping that are very attractive to guests. I will be back for another stay. I was completely satisfied.
Michael
2025 年 4 月入住 2 晚
10/10 超赞
Marichel
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Not enough parking.
Marichel
2025 年 4 月入住 3 晚
6/10 一般
Sharon
2025 年 4 月 14 日
满意:员工和服务、服务设施、住宿条件和设施
Hotel was good except for all the extra charges that the hotel added on
Sharon
2025 年 4 月入住 4 晚
10/10 超赞
Oscar
与家人及幼儿出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean
Oscar
2025 年 3 月入住 1 晚
10/10 超赞
ADOLFO,Guayaquil
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
In the best place of Jacksonville
Sawagrass
ADOLFO
2025 年 4 月入住 5 晚
10/10 超赞
Leah
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean
Leah
2025 年 4 月入住 2 晚
6/10 一般
Laura
与家人出行
2025 年 4 月 6 日
满意:员工和服务
不满意:服务设施
Staff were excellent. Hotel room was large but dated. Bathroom was decent size but needed more towel hooks & counter space. Water pressure & temperature in shower was poor. Room temperature hard to control. Pool was extremely small. Tiniest pool towels and cheaply thin. It was ok but I would not recommend over local Marriott.
Laura
2025 年 4 月入住 2 晚
2/10 糟糕
Gregory
与家人出行
2025 年 4 月 6 日
不满意:服务设施
We are frequent guests to Ponte Vedra area. We had not stayed at HGI Ponte Vedra in a number of years due to property condition so we decided to try it again. This time the overall property was not clean. The final straw was the bath tub was so dirty we we afraid to use it so we left without spending the night.