The room was unacceptable. We had no where else to go because it was 1:30am, but we left first thing in the morning. Completely disappointed and would love my money back if possible. I have never been in such a terrible environment.
Christine
2025 年 3 月入住 6 晚
10/10 超赞
Jean
与配偶出行
2025 年 2 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really appreciated the helpful, friendly staff. The free breakfast is about the best we have experienced. Great coffee and a variety of good food. We used the grill and made our reservation to stay there again in a few weeks. Thanks to everyone there who helped us and made us feel at home!
Jean
2025 年 2 月入住 8 晚
8/10 还可以
Gary
2025 年 2 月 18 日
Gary
2025 年 2 月入住 1 晚
4/10 很差
Leothan
2025 年 2 月 9 日
不满意:清洁度、服务设施、住宿条件和设施
The TV channel was very limited, no hot water in the kitchen and not very clean
Leothan
2025 年 2 月入住 2 晚
10/10 超赞
Robert
2025 年 2 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff.
Robert
2025 年 1 月入住 4 晚
8/10 还可以
Elias G
与家人出行
2025 年 1 月 3 日
满意:清洁度
We had stayed at this same location about 7 or 8 yrs ago it was better then. Now it was ok, but definitely needs updating. T V channels were pretty weak, I couldn’t even watch FOX network. As well not having any steaming channels. What to me was bad, was that the wall sockets were in need of replacement. When any of us would try to plug in our phone to charge, socket holes so loose it barely held the plug. Only good one was on the kitchen counter or the one by the kitchen table. Not an expensive fit. Thanks for asking because I was intending to write a review anyway.
Elias G
2024 年 12 月入住 13 晚
2/10 糟糕
William
2024 年 12 月 27 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Room fr the 60’s
Room is totally dated. Needs an exterminator. Bugs… spiders
William
2024 年 12 月入住 1 晚
6/10 一般
Joshua
商务旅客
2024 年 12 月 27 日
Ok
Joshua
2024 年 12 月入住 15 晚
10/10 超赞
neil
2024 年 12 月 4 日
满意:清洁度
neil
2024 年 12 月入住 1 晚
10/10 超赞
Elias
与配偶出行
2024 年 11 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable
Elias
2024 年 11 月入住 1 晚
10/10 超赞
Jeffery
与家人出行
2024 年 11 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was very nice staff and good area price was good bed too
Jeffery
2024 年 11 月入住 7 晚
8/10 还可以
Shequita
与家人出行, 商务旅客
2024 年 11 月 5 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
There was blood on the toilet, curtains, and shower curtain.
Shequita
2024 年 10 月入住 2 晚
10/10 超赞
Trinity
与家人出行
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Trinity
2024 年 10 月入住 2 晚
8/10 还可以
julian
2024 年 10 月 18 日
满意:客房舒适度,员工和服务
Breakfast could have been better. Only one ice machine that did not work. Hotel is aging and in need of a remodel.
Overall, good hotel for the value.
julian
2024 年 10 月入住 3 晚
10/10 超赞
Christy
与家人出行, 带宠物出行
2024 年 10 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
The manager couldn’t have been any more accommodating. It is an older property but clean and tidy. We were caught without a place due to hurricane evacuation. We had 1 night’s reservation and thought we were going to be out on the street. The manager assured us he would find something. He did and it was perfect. It made our time so much less stressful. We are so grateful to him. His assistants were, as well, the best! They eased the stress - I would never stay anywhere else when in Jacksonville.
Christy
2024 年 10 月入住 1 晚
2/10 糟糕
Larry
2024 年 10 月 12 日
不满意:员工和服务
We booked a king 1 bedroom
With private bathroom, because there were 3 of us, was told we booked a queen studio even though I had a picture of my itinerary of what was booked, which was a 1 bedroom king suite with a private bathroom. That is a bedroom with a door and a separate area with a pull out couch. Man at desk would not help us and put us in what was reserved. We also had support dogs and was charged for them which is wrong. It’s pretty discouraging the clerk at front was unwilling to put us in the room we actually booked and paid for. So my question is, are you false advertising what you have available? What happened to top customer service? Very disappointed in this hotel and customer service we received.
Larry
2024 年 10 月入住 1 晚
10/10 超赞
Ashley
2024 年 9 月 10 日
Ashley
2024 年 9 月入住 1 晚
10/10 超赞
Michael
2024 年 8 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2024 年 8 月入住 4 晚
4/10 很差
Kevin
与配偶出行
2024 年 8 月 14 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Stains on couch, cabinets old and nasty, carpet gross. Needs major overhaul. The bed was ok but hot- likely memory foam and bedding very nice. Bathroom good- lots of amenities. Breakfast ugh- everything was microwaved , lousy selection. Omelets those microwaved kind- fruit old and over ripe - just go to Cracker Barrel and skip this “free breakfast “. I would not stay here again.
Kevin
2024 年 8 月入住 1 晚
8/10 还可以
Jennifer
与家人出行
2024 年 7 月 28 日
满意:服务设施,员工和服务
The property was overall good. For having the Marriott name the property needs work. The AC was leaking in the lobby and the pool was down due to maintenance. The property needed updating as they bathroom light fixtures were rusting and the room doors had chunks missing. Our room had to be switched after the first night because the hot water stopped working in the shower. The staff was great but the property needs updated.
Jennifer
2024 年 7 月入住 3 晚
10/10 超赞
Dr. Shontell
2024 年 7 月 22 日
Dr. Shontell
2024 年 4 月入住 5 晚
4/10 很差
Elizabeth
与家人出行, 带宠物出行
2024 年 7 月 12 日
满意:员工和服务,清洁度
不满意:服务设施
The pool was out of order our entire stay. They said they couldn’t get the chemicals right but I think it was more than that. They were very evasive about it.