I never checked in to the hotel and was charged full rate for the hotel.
Joseph
2025 年 4 月入住 1 晚
2/10
They charge my card duople the amount of the rate untill I spoke to them and refund the money
Fayez
2025 年 4 月入住 1 晚
10/10
Jeanette was the person to get the credit! She went above and beyond yo make my stay comfortable and the best by far!!
estrellita
2025 年 4 月入住 3 晚
8/10
Rooms too small staffing was ok
Jenine
2025 年 4 月入住 1 晚
6/10
The staff and cleanliness were fine, but this is also expected.
The bed was horrendous. Both my wife and me had a hard time sleeping and woke up sore. At this price point I would expect a lot better.
Keith
2025 年 4 月入住 1 晚
10/10
Jeanette was super friendly and knowledgeable about the property and the area. We really appreciated her. We stayed at 2 other hotels in the past week on our roadtrip and this stay was our favorite thanks to her hospitality.
Noreen
2025 年 3 月入住 1 晚
8/10
Service of staff was excellent... but property a little too minimalist for me.
Kendra
2025 年 3 月入住 3 晚
10/10
Very clean! Social area in lobby kept the kids busy … best part of the hotel.
ERIN
2025 年 3 月入住 2 晚
8/10
Tetsuro
2025 年 3 月入住 2 晚
10/10
Kimberly
2025 年 3 月入住 1 晚
10/10
Jeanette front desk you are awesome!
Gary
2025 年 3 月入住 1 晚
10/10
I liked everything about the place it was a one stop shop ! (Restaurants, shopping where all within walking distance and they had a pool , gym and a hot breakfast)
Ronda
2025 年 3 月入住 1 晚
6/10
Did not like the room itself. Too small. No coffee maker, microwave or closet. Beds were weird. Mattress smaller than frame, so hitting leg on corner of bed constantly. My bed did not have a corner bumper. Small amount of mildew on ceiling in bathroom. No fan in bathroom. Left fay early despite losing a nights charges. Wont go back.
Sonya
2025 年 3 月入住 2 晚
10/10
Melissa
2025 年 2 月入住 1 晚
10/10
Tru by hilton in jax town center was great! I only stayed for a night, and didn’t have to go to the desk when I got in late. Only one star dinged in cleanliness cuz I found hairs in the bed and bathroom which I wasn’t a fan of. Overall very clean otherwise and a good experience!
Victoria
2025 年 2 月入住 1 晚
10/10
Nicole
2025 年 2 月入住 2 晚
8/10
Great stay easy checkin
Willie
2025 年 2 月入住 1 晚
8/10
Terrific service. Very clean. Bed just wasn’t that comfortable and the pillows were limited. But that may just be my preference on the bed. My wife thought it was comfy
Jacob
2025 年 2 月入住 1 晚
2/10
Staff was asleep when I arrived, I waited 20 minutes for someone to come to the desk only to be told that there was no room available for me. Staff was unable to help in any way, explaining that he did not know how to cancel reservation or process refund.