2/10 糟糕
Deonta
与家人出行, 与配偶出行
2025 年 5 月 21 日
I stayed at this hotel for two nights, and unfortunately, it was a very uncomfortable and unsatisfying experience. The air conditioning in my room didn’t work properly—it would run for less than two minutes and then shut off. I brought the issue to the front desk, but the representative told me, “that’s how the AC is.” No offer to check the unit, switch my room, or find a solution.
Being stuck in a hot, stuffy room for two nights made it hard to sleep and really took away from what should’ve been a relaxing stay. I expected basic comfort and at least some effort to address my concern, but that didn’t happen.
Would not recommend staying here unless the AC situation is resolved and the customer service improves.
Deonta
2025 年 5 月入住 1 晚