The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you.
Gautama
2025 年 2 月入住 2 晚
10/10
like this hotel never disappointed…👍👍👍
Orie
2025 年 1 月入住 2 晚
10/10
Great stay.
Kyle
2025 年 1 月入住 1 晚
10/10
Nobuaki
2024 年 10 月入住 1 晚
6/10
The size of the apartment was fine but it is tired and can use some renovation.
真实旅客
2024 年 12 月入住 2 晚
10/10
John
2024 年 12 月入住 1 晚
8/10
Seong Yong
2024 年 11 月入住 1 晚
6/10
Seong Yong
2024 年 11 月入住 1 晚
10/10
KENICHI
2024 年 11 月入住 3 晚
6/10
Seungchul
2024 年 10 月入住 3 晚
10/10
I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay.